{"id":1037,"date":"2026-08-20T16:37:42","date_gmt":"2026-08-20T09:37:42","guid":{"rendered":"https:\/\/ssttravel.vn\/?page_id=1037"},"modified":"2026-08-28T14:14:10","modified_gmt":"2026-08-28T07:14:10","slug":"dieu-khoan-chinh-sach","status":"publish","type":"page","link":"https:\/\/ssttravel.vn\/vi\/dieu-khoan-chinh-sach\/","title":{"rendered":"\u0110i\u1ec1u kho\u1ea3n & Ch\u00ednh s\u00e1ch"},"content":{"rendered":"
<\/p>\n
\n

1. CH\u00cdNH S\u00c1CH B\u1ea2O M\u1eacT TH\u00d4NG TIN<\/h2>\n<\/div>\n

<\/p>\n

\n

Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt n\u00e0y nh\u1eb1m gi\u00fap Qu\u00fd kh\u00e1ch hi\u1ec3u v\u1ec1 c\u00e1ch website thu th\u1eadp v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng trang web, bao g\u1ed3m m\u1ecdi th\u00f4ng tin c\u00f3 th\u1ec3 cung c\u1ea5p th\u00f4ng qua trang web khi Qu\u00fd kh\u00e1ch \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n, \u0111\u0103ng k\u00fd nh\u1eadn th\u00f4ng tin li\u00ean l\u1ea1c t\u1eeb ch\u00fang t\u00f4i, ho\u1eb7c khi Qu\u00fd kh\u00e1ch mua s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, y\u00eau c\u1ea7u th\u00eam th\u00f4ng tin d\u1ecbch v\u1ee5 t\u1eeb ch\u00fang t\u00f4i.<\/p>\n

Trang web c\u1ee7a ch\u00fang t\u00f4i coi tr\u1ecdng vi\u1ec7c b\u1ea3o m\u1eadt th\u00f4ng tin v\u00e0 s\u1eed d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p t\u1ed1t nh\u1ea5t \u0111\u1ec3 b\u1ea3o v\u1ec7 th\u00f4ng tin c\u0169ng nh\u01b0 vi\u1ec7c thanh to\u00e1n c\u1ee7a kh\u00e1ch h\u00e0ng. M\u1ecdi th\u00f4ng tin giao d\u1ecbch s\u1ebd \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt ngo\u1ea1i tr\u1eeb trong tr\u01b0\u1eddng h\u1ee3p c\u01a1 quan ph\u00e1p lu\u1eadt y\u00eau c\u1ea7u.<\/p>\n

Tr\u01b0\u1edbc khi truy c\u1eadp \u0111\u0103ng t\u1ea3i th\u00f4ng tin, qu\u00fd kh\u00e1ch h\u00e0ng n\u00ean \u0111\u1ecdc qua nh\u1eefng quy \u0111\u1ecbnh b\u1ea3o m\u1eadt c\u1ea7n thi\u1ebft \u0111\u1ec3 bi\u1ebft v\u00e0 tr\u00e1nh nh\u1eefng \u0111i\u1ec1u m\u00e0 qu\u00fd kh\u00e1ch h\u00e0ng kh\u00f4ng mong mu\u1ed1n v\u1ec1 sau.<\/p>\n<\/div>\n

<\/p>\n

\n

<\/p>\n

\n

01.<\/span> \u0110\u1ecba ch\u1ec9 c\u1ee7a \u0111\u01a1n v\u1ecb thu th\u1eadp th\u00f4ng tin v\u00e0 qu\u1ea3n l\u00fd th\u00f4ng tin<\/h3>\n
    \n
  • T\u00ean \u0111\u01a1n v\u1ecb:<\/strong> C\u00d4NG TY TNHH DU L\u1ecaCH QU\u1ed0C T\u1ebe NG\u00d4I SAO S\u00c1NG<\/li>\n
  • \u0110\u1ecba ch\u1ec9:<\/strong> 57 L\u00ea Th\u1ecb H\u1ed3ng G\u1ea5m, Ph\u01b0\u1eddng B\u1ebfn Th\u00e0nh, TP. H\u1ed3 Ch\u00ed Minh<\/li>\n
  • S\u1ed1 \u0111i\u1ec7n tho\u1ea1i:<\/strong> 0707260119<\/li>\n
  • Email:<\/strong> operate@ssttravel.vn<\/li>\n<\/ul>\n<\/article>\n

    <\/p>\n

    \n

    02.<\/span> M\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi thu th\u1eadp th\u00f4ng tin<\/h3>\n

    2.1. M\u1ee5c \u0111\u00edch thu th\u1eadp th\u00f4ng tin<\/p>\n

    Website ssttravel.vn thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111\u1ec3:<\/p>\n

      \n
    • T\u1ea1o, qu\u1ea3n l\u00fd, x\u00e1c nh\u1eadn v\u00e0 th\u1ef1c hi\u1ec7n \u0111\u01a1n \u0111\u1eb7t tour, v\u00e9 tham quan, d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n, kh\u00e1ch s\u1ea1n, d\u1ecbch v\u1ee5 tr\u1ea3i nghi\u1ec7m, combo ho\u1eb7c c\u00e1c d\u1ecbch v\u1ee5 du l\u1ecbch li\u00ean quan.<\/li>\n
    • Li\u00ean h\u1ec7 x\u00e1c nh\u1eadn khi kh\u00e1ch h\u00e0ng x\u00e1c l\u1eadp giao d\u1ecbch tr\u00ean website ssttravel.vn;<\/li>\n
    • Th\u1ef1c hi\u1ec7n thanh to\u00e1n, x\u00e1c minh giao d\u1ecbch, \u0111\u1ed1i so\u00e1t ng\u00e2n h\u00e0ng, x\u1eed l\u00fd ho\u00e0n ti\u1ec1n, x\u1eed l\u00fd h\u1ee7y d\u1ecbch v\u1ee5, qu\u1ea3n l\u00fd voucher v\u00e0 c\u00e1c nghi\u1ec7p v\u1ee5 k\u1ebf to\u00e1n li\u00ean quan;<\/li>\n
    • Chuy\u1ec3n c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft cho c\u00e1c \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc nh\u1eb1m gi\u1eef ch\u1ed7, x\u00e1c nh\u1eadn d\u1ecbch v\u1ee5, s\u1eafp x\u1ebfp v\u1eadn chuy\u1ec3n, l\u01b0u tr\u00fa, v\u00e9 tham quan, b\u1ea3o hi\u1ec3m, h\u01b0\u1edbng d\u1eabn vi\u00ean ho\u1eb7c h\u1ed7 tr\u1ee3 s\u1ef1 c\u1ed1 t\u1ea1i \u0111i\u1ec3m \u0111\u1ebfn.<\/li>\n
    • Li\u00ean l\u1ea1c v\u00e0 gi\u1ea3i quy\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t;<\/li>\n
    • Th\u1ef1c hi\u1ec7n vi\u1ec7c qu\u1ea3n l\u00fd website ssttravel.vn, g\u1eedi th\u00f4ng tin c\u1eadp nh\u1eadt v\u1ec1 website, c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i, \u01b0u \u0111\u00e3i\/tri \u00e2n t\u1edbi kh\u00e1ch h\u00e0ng;<\/li>\n
    • Ng\u0103n ng\u1eeba c\u00e1c ho\u1ea1t \u0111\u1ed9ng ph\u00e1 h\u1ee7y t\u00e0i kho\u1ea3n ng\u01b0\u1eddi d\u00f9ng c\u1ee7a kh\u00e1ch h\u00e0ng ho\u1eb7c c\u00e1c ho\u1ea1t \u0111\u1ed9ng gi\u1ea3 m\u1ea1o;<\/li>\n
    • Qu\u1ea3n l\u00fd, ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 s\u1ed1 li\u1ec7u \u0111\u1ec3 x\u00e2y d\u1ef1ng ch\u00ednh s\u00e1ch b\u00e1n v\u00e0 ch\u00ednh s\u00e1ch ph\u1ee5c v\u1ee5 Kh\u00e1ch h\u00e0ng ph\u00f9 h\u1ee3p;<\/li>\n
    • Ph\u00e1t hi\u1ec7n v\u00e0 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 v\u00e0 s\u1eeda l\u1ed7i trong d\u1ecbch v\u1ee5 cung c\u1ea5p, ph\u00e1t tri\u1ec3n c\u00e1c t\u00ednh n\u0103ng c\u00f4ng ngh\u1ec7 m\u1edbi;<\/li>\n
    • X\u1eed l\u00fd thanh to\u00e1n c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ec3 ph\u00e1t hi\u1ec7n gian l\u1eadn trong c\u1ea3 thanh to\u00e1n v\u00e0 ho\u1ea1t \u0111\u1ed9ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5;<\/li>\n
    • Ti\u1ebfp nh\u1eadn th\u00f4ng tin, g\u00f3p \u00fd, \u0111\u1ec1 xu\u1ea5t, khi\u1ebfu n\u1ea1i c\u1ee7a Kh\u00e1ch h\u00e0ng nh\u1eb1m c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a ssttravel.vn;<\/li>\n
    • Kh\u00f4ng s\u1eed d\u1ee5ng th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a th\u00e0nh vi\u00ean ngo\u00e0i m\u1ee5c \u0111\u00edch x\u00e1c nh\u1eadn v\u00e0 li\u00ean h\u1ec7 c\u00f3 li\u00ean quan \u0111\u1ebfn giao d\u1ecbch t\u1ea1i ssttravel.vn;<\/li>\n
    • Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt: C\u00d4NG TY TNHH DU L\u1ecaCH QU\u1ed0C T\u1ebe NG\u00d4I SAO S\u00c1NG c\u00f3 tr\u00e1ch nhi\u1ec7m h\u1ee3p t\u00e1c cung c\u1ea5p th\u00f4ng tin c\u00e1 nh\u00e2n th\u00e0nh vi\u00ean khi c\u00f3 y\u00eau c\u1ea7u t\u1eeb c\u01a1 quan t\u01b0 ph\u00e1p (Vi\u1ec7n ki\u1ec3m s\u00e1t, t\u00f2a \u00e1n, c\u01a1 quan c\u00f4ng an \u0111i\u1ec1u tra).<\/li>\n<\/ul>\n

      2.2. Ph\u1ea1m vi thu th\u1eadp th\u00f4ng tin<\/p>\n

      Vi\u1ec7c thu th\u1eadp th\u00f4ng tin c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u00ean c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng t\u1ef1 khai b\u00e1o. T\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m, th\u00f4ng tin thu th\u1eadp bao g\u1ed3m:<\/p>\n

        \n
      • Th\u00f4ng tin \u0111\u1ecbnh danh c\u01a1 b\u1ea3n:<\/strong> H\u1ecd t\u00ean, gi\u1edbi t\u00ednh, ng\u00e0y sinh, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, \u0111\u1ecba ch\u1ec9 li\u00ean h\u1ec7, qu\u1ed1c gia\/khu v\u1ef1c c\u01b0 tr\u00fa, ng\u00f4n ng\u1eef \u01b0u ti\u00ean;<\/li>\n
      • Th\u00f4ng tin \u0111\u1eb7t d\u1ecbch v\u1ee5:<\/strong> H\u1ecd t\u00ean, Email, S\u0110T, \u0110i\u1ec3m \u0111\u00f3n, Ph\u01b0\u01a1ng th\u1ee9c li\u00ean h\u1ec7 (WhatsApp, WeChat, Skype, KakaoTalk), H\u00e0nh tr\u00ecnh chuy\u1ebfn \u0111i;<\/li>\n
      • Th\u00f4ng tin h\u00e0nh kh\u00e1ch:<\/strong> H\u1ecd t\u00ean theo h\u1ed9 chi\u1ebfu, s\u1ed1 h\u1ed9 chi\u1ebfu, ng\u00e0y c\u1ea5p\/h\u1ebft h\u1ea1n, qu\u1ed1c t\u1ecbch, ng\u00e0y sinh, visa, li\u00ean h\u1ec7 kh\u1ea9n c\u1ea5p, b\u1ea3o hi\u1ec3m;<\/li>\n
      • Th\u00f4ng tin thanh to\u00e1n:<\/strong> Ph\u01b0\u01a1ng th\u1ee9c, s\u1ed1 ti\u1ec1n, ti\u1ec1n t\u1ec7, m\u00e3 giao d\u1ecbch, th\u1eddi \u0111i\u1ec3m, tr\u1ea1ng th\u00e1i, chuy\u1ec3n kho\u1ea3n, ho\u00e0n ti\u1ec1n, l\u1ecbch s\u1eed voucher (SST Travel kh\u00f4ng l\u01b0u \u0111\u1ea7y \u0111\u1ee7 s\u1ed1 th\u1ebb ng\u00e2n h\u00e0ng qua c\u1ed5ng thanh to\u00e1n b\u00ean th\u1ee9 ba);<\/li>\n
      • Th\u00f4ng tin k\u1ef9 thu\u1eadt & trao \u0111\u1ed5i:<\/strong> IP, thi\u1ebft b\u1ecb, tr\u00ecnh duy\u1ec7t, cookie, nh\u1eadt k\u00fd h\u1ec7 th\u1ed1ng, email, tin nh\u1eafn, cu\u1ed9c g\u1ecdi h\u1ed7 tr\u1ee3.<\/li>\n<\/ul>\n<\/article>\n

        <\/p>\n

        \n

        03.<\/span> Ph\u1ea1m vi s\u1eed d\u1ee5ng th\u00f4ng tin<\/h3>\n

        Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho c\u00e1c m\u1ee5c \u0111\u00edch ch\u00ednh:<\/p>\n

          \n
        • Li\u00ean h\u1ec7 x\u00e1c nh\u1eadn giao d\u1ecbch v\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 cho ng\u01b0\u1eddi d\u00f9ng khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u;<\/li>\n
        • Cung c\u1ea5p th\u00f4ng tin d\u1ecbch v\u1ee5, g\u1eedi email ti\u1ebfp th\u1ecb, khuy\u1ebfn m\u1ea1i, th\u00f4ng b\u00e1o ho\u1ea1t \u0111\u1ed9ng website;<\/li>\n
        • Li\u00ean l\u1ea1c v\u00e0 gi\u1ea3i quy\u1ebft tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t, ho\u1eb7c khi c\u00f3 y\u00eau c\u1ea7u h\u1ee3p ph\u00e1p t\u1eeb c\u01a1 quan t\u01b0 ph\u00e1p;<\/li>\n
        • L\u01b0u tr\u1eef l\u1ecbch s\u1eed giao d\u1ecbch, gi\u00e1 tr\u1ecb giao d\u1ecbch, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh sau n\u00e0y.<\/li>\n<\/ul>\n<\/article>\n

          <\/p>\n

          \n

          04.<\/span> Th\u1eddi gian l\u01b0u tr\u1eef th\u00f4ng tin<\/h3>\n
            \n
          • L\u01b0u tr\u1eef tr\u00ean h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9 trong qu\u00e1 tr\u00ecnh cung c\u1ea5p d\u1ecbch v\u1ee5 cho \u0111\u1ebfn khi ho\u00e0n th\u00e0nh m\u1ee5c \u0111\u00edch thu th\u1eadp ho\u1eb7c c\u00f3 y\u00eau c\u1ea7u h\u1ee7y t\u1eeb kh\u00e1ch h\u00e0ng.<\/li>\n
          • Th\u00f4ng tin booking, thanh to\u00e1n, h\u00f3a \u0111\u01a1n, ch\u1ee9ng t\u1eeb \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef theo th\u1eddi h\u1ea1n ph\u00e1p lu\u1eadt quy \u0111\u1ecbnh v\u1ec1 k\u1ebf to\u00e1n, thu\u1ebf, giao d\u1ecbch \u0111i\u1ec7n t\u1eed v\u00e0 du l\u1ecbch.<\/li>\n
          • D\u1eef li\u1ec7u c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef h\u1ea1n ch\u1ebf \u0111\u1ec3 ph\u00f2ng ch\u1ed1ng gian l\u1eadn, b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i h\u1ee3p ph\u00e1p ho\u1eb7c gi\u1ea3i quy\u1ebft tranh ch\u1ea5p.<\/li>\n<\/ul>\n<\/article>\n

            <\/p>\n

            \n

            05.<\/span> T\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn th\u00f4ng tin c\u00e1 nh\u00e2n<\/h3>\n
              \n
            • B\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd, CSKH, kinh doanh, k\u1ef9 thu\u1eadt, k\u1ebf to\u00e1n c\u1ee7a SST Travel;<\/li>\n
            • C\u00e1c \u0111\u1ed1i t\u00e1c trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc k\u00fd h\u1ee3p \u0111\u1ed3ng th\u1ef1c hi\u1ec7n m\u1ed9t ph\u1ea7n d\u1ecbch v\u1ee5 (v\u1eadn h\u00e0nh tour, l\u01b0u tr\u00fa, v\u1eadn chuy\u1ec3n, \u0111\u1ed1i t\u00e1c thanh to\u00e1n tr\u1ef1c tuy\u1ebfn, h\u1ea1 t\u1ea7ng k\u1ef9 thu\u1eadt, SMS, email, CRM);<\/li>\n
            • C\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n khi c\u00f3 y\u00eau c\u1ea7u h\u1ee3p ph\u00e1p;<\/li>\n
            • Cam k\u1ebft kh\u00f4ng b\u00e1n, trao \u0111\u1ed5i, cho thu\u00ea th\u00f4ng tin c\u00e1 nh\u00e2n v\u00ec m\u1ee5c \u0111\u00edch th\u01b0\u01a1ng m\u1ea1i tr\u00e1i ph\u00e9p.<\/li>\n<\/ul>\n<\/article>\n

              <\/p>\n

              \n

              06.<\/span> Bi\u1ec7n ph\u00e1p b\u1ea3o m\u1eadt th\u00f4ng tin, d\u1eef li\u1ec7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng<\/h3>\n
                \n
              • Ki\u1ec3m so\u00e1t quy\u1ec1n truy c\u1eadp h\u1ec7 th\u1ed1ng, gi\u1edbi h\u1ea1n nh\u00e2n s\u1ef1 ti\u1ebfp c\u1eadn d\u1eef li\u1ec7u theo ph\u1ea1m vi c\u00f4ng vi\u1ec7c;<\/li>\n
              • L\u01b0u nh\u1eadt k\u00fd truy c\u1eadp, thay \u0111\u1ed5i d\u1eef li\u1ec7u, nh\u1eadt k\u00fd thanh to\u00e1n v\u00e0 booking \u0111\u1ec3 ki\u1ec3m tra, ph\u00f2ng ch\u1ed1ng gian l\u1eadn;<\/li>\n
              • Th\u01b0\u1eddng xuy\u00ean r\u00e0 so\u00e1t, c\u1eadp nh\u1eadt bi\u1ec7n ph\u00e1p b\u1ea3o m\u1eadt v\u00e0 y\u00eau c\u1ea7u \u0111\u1ed1i t\u00e1c cam k\u1ebft b\u1ea3o m\u1eadt th\u00f4ng tin;<\/li>\n
              • Ng\u01b0\u1eddi d\u00f9ng c\u00f3 tr\u00e1ch nhi\u1ec7m b\u1ea3o m\u1eadt th\u00f4ng tin t\u00e0i kho\u1ea3n v\u00e0 th\u00f4ng b\u00e1o ngay cho ch\u00fang t\u00f4i khi ph\u00e1t hi\u1ec7n r\u1ee7i ro l\u1ed9 th\u00f4ng tin.<\/li>\n<\/ul>\n<\/article>\n

                <\/p>\n

                \n

                07.<\/span> Ph\u01b0\u01a1ng th\u1ee9c, quy tr\u00ecnh xem, ch\u1ec9nh s\u1eeda d\u1eef li\u1ec7u<\/h3>\n

                Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n ki\u1ec3m tra, xem, c\u1eadp nh\u1eadt ho\u1eb7c ch\u1ec9nh s\u1eeda th\u00f4ng tin c\u00e1 nh\u00e2n b\u1eb1ng c\u00e1ch li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp qua S\u0110T: 0707260119<\/strong> ho\u1eb7c Email: operate@ssttravel.vn<\/strong>. Ch\u00fang t\u00f4i s\u1ebd x\u00e1c minh danh t\u00ednh v\u00e0 h\u1ed7 tr\u1ee3 x\u1eed l\u00fd trong th\u1eddi gian h\u1ee3p l\u00fd theo quy \u0111\u1ecbnh.<\/p>\n<\/article>\n

                <\/p>\n

                \n

                08.<\/span> Y\u00eau c\u1ea7u x\u00f3a, h\u1ee7y ho\u1eb7c h\u1ea1n ch\u1ebf x\u1eed l\u00fd d\u1eef li\u1ec7u<\/h3>\n

                Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n g\u1eedi y\u00eau c\u1ea7u x\u00f3a, h\u1ee7y ho\u1eb7c h\u1ea1n ch\u1ebf x\u1eed l\u00fd d\u1eef li\u1ec7u qua S\u0110T 0707260119<\/strong> ho\u1eb7c Email operate@ssttravel.vn<\/strong>. SST Travel c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i trong tr\u01b0\u1eddng h\u1ee3p d\u1eef li\u1ec7u ph\u1ea3i l\u01b0u tr\u1eef theo ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd ho\u1eb7c ph\u1ee5c v\u1ee5 gi\u1ea3i quy\u1ebft tranh ch\u1ea5p, b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i h\u1ee3p ph\u00e1p.<\/p>\n<\/article>\n

                <\/p>\n

                \n

                09.<\/span> Ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i<\/h3>\n

                Quy tr\u00ecnh x\u1eed l\u00fd khi\u1ebfu n\u1ea1i g\u1ed3m 4 b\u01b0\u1edbc:<\/p>\n

                  \n
                • B\u01b0\u1edbc 1:<\/strong> Ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u\/khi\u1ebfu n\u1ea1i t\u1eeb kh\u00e1ch h\u00e0ng qua S\u0110T ho\u1eb7c Email.<\/li>\n
                • B\u01b0\u1edbc 2:<\/strong> X\u00e1c minh th\u00f4ng tin v\u00e0 \u0111\u00e1nh gi\u00e1 ph\u1ea1m vi s\u1ef1 vi\u1ec7c trong v\u00f2ng 03 ng\u00e0y l\u00e0m vi\u1ec7c.<\/li>\n
                • B\u01b0\u1edbc 3:<\/strong> X\u1eed l\u00fd v\u00e0 \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft trong t\u1ed1i thi\u1ec3u 07 ng\u00e0y l\u00e0m vi\u1ec7c.<\/li>\n
                • B\u01b0\u1edbc 4:<\/strong> Kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 v\u00e0 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi d\u00f9ng.<\/li>\n<\/ul>\n<\/article>\n

                  <\/p>\n

                  \n

                  10.<\/span> Cam k\u1ebft b\u1ea3o m\u1eadt th\u00f4ng tin & Quy\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng<\/h3>\n

                  SST Travel cam k\u1ebft tu\u00e2n th\u1ee7 nghi\u00eam ng\u1eb7t c\u00e1c m\u1ee5c \u0111\u00edch thu th\u1eadp, \u00e1p d\u1ee5ng bi\u1ec7n ph\u00e1p k\u1ef9 thu\u1eadt an to\u00e0n, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 c\u00e1c quy\u1ec1n truy c\u1eadp, ch\u1ec9nh s\u1eeda, t\u1eeb ch\u1ed1i nh\u1eadn qu\u1ea3ng c\u00e1o ho\u1eb7c khi\u1ebfu n\u1ea1i v\u1ec1 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/p>\n<\/article>\n

                  <\/p>\n

                  \n

                  11.<\/span> Thay \u0111\u1ed5i ch\u00ednh s\u00e1ch & Th\u00f4ng tin li\u00ean h\u1ec7<\/h3>\n

                  Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i, b\u1ed5 sung t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m v\u00e0 c\u00f3 hi\u1ec7u l\u1ef1c ngay khi \u0111\u0103ng t\u1ea3i tr\u00ean website ssttravel.vn. M\u1ecdi th\u1eafc m\u1eafc xin vui l\u00f2ng li\u00ean h\u1ec7:<\/p>\n

                    \n
                  • C\u00d4NG TY TNHH DU L\u1ecaCH QU\u1ed0C T\u1ebe NG\u00d4I SAO S\u00c1NG<\/strong><\/li>\n
                  • \u0110\u1ecba ch\u1ec9:<\/strong> 57 L\u00ea Th\u1ecb H\u1ed3ng G\u1ea5m, Ph\u01b0\u1eddng B\u1ebfn Th\u00e0nh, TP. H\u1ed3 Ch\u00ed Minh<\/li>\n
                  • Hotline:<\/strong> 0707260119<\/li>\n
                  • Email:<\/strong> operate@ssttravel.vn<\/li>\n<\/ul>\n<\/article>\n<\/div>\n<\/section>\n
                    <\/p>\n
                    \n

                    2. PH\u01af\u01a0NG TH\u1ee8C TI\u1ebeP NH\u1eacN V\u00c0 GI\u1ea2I QUY\u1ebeT PH\u1ea2N \u00c1NH, Y\u00caU C\u1ea6U, KHI\u1ebeU N\u1ea0I<\/h2>\n<\/div>\n

                    <\/p>\n

                    \n

                    <\/p>\n

                    \n

                    01.<\/span> C\u01a1 ch\u1ebf gi\u1ea3i quy\u1ebft<\/h3>\n

                    M\u1ecdi khi\u1ebfu n\u1ea1i, tranh ch\u1ea5p ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn qu\u00e1 tr\u00ecnh \u0111\u1eb7t, s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a Kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc h\u1ebft s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft th\u00f4ng qua th\u01b0\u01a1ng l\u01b0\u1ee3ng gi\u1eefa Kh\u00e1ch h\u00e0ng v\u00e0 SST Travel. M\u1ecdi khi\u1ebfu n\u1ea1i \u0111\u01b0\u1ee3c xem x\u00e9t tr\u00ean c\u01a1 s\u1edf th\u00f4ng tin \u0111\u00e3 c\u00f4ng b\u1ed1 tr\u00ean website, x\u00e1c nh\u1eadn booking, voucher, ch\u00ednh s\u00e1ch c\u1ee7a t\u1eebng d\u1ecbch v\u1ee5, ch\u1ee9ng t\u1eeb thanh to\u00e1n, d\u1eef li\u1ec7u h\u1ec7 th\u1ed1ng, ph\u1ea3n h\u1ed3i c\u1ee7a \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel n\u1ebfu c\u00f3 v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\n

                    SST Travel l\u00e0 \u0111\u1ea7u m\u1ed1i ti\u1ebfp nh\u1eadn v\u00e0 ph\u1ed1i h\u1ee3p x\u00e1c minh s\u1ef1 vi\u1ec7c. Tr\u01b0\u1eddng h\u1ee3p s\u1ef1 c\u1ed1 li\u00ean quan \u0111\u1ebfn \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5, SST Travel s\u1ebd h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng l\u00e0m vi\u1ec7c v\u1edbi \u0111\u1ed1i t\u00e1c \u0111\u1ec3 x\u1eed l\u00fd theo ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng.<\/p>\n

                    Trong tr\u01b0\u1eddng h\u1ee3p x\u1ea3y ra s\u1ef1 c\u1ed1 do l\u1ed7i c\u1ee7a ssttravel.vn, ch\u00fang t\u00f4i s\u1ebd ngay l\u1eadp t\u1ee9c \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cho kh\u00e1ch h\u00e0ng. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn, kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n g\u1eedi y\u00eau c\u1ea7u \u0111\u1ebfn c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n ho\u1eb7c T\u00f2a \u00e1n theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\n<\/article>\n

                    <\/p>\n

                    \n

                    02.<\/span> Ph\u01b0\u01a1ng th\u1ee9c ti\u1ebfp nh\u1eadn ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u, khi\u1ebfu n\u1ea1i<\/h3>\n

                    Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 g\u1eedi khi\u1ebfu n\u1ea1i \u0111\u1ec3 y\u00eau c\u1ea7u ssttravel.vn gi\u1ea3i quy\u1ebft b\u1eb1ng c\u00e1ch th\u1ee9c sau:<\/p>\n

                      \n
                    • C\u00e1ch 1:<\/strong> G\u1ecdi \u0111i\u1ec7n \u0111\u1ebfn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i: 0707260119<\/strong> ho\u1eb7c li\u00ean h\u1ec7 qua email: operate@ssttravel.vn<\/strong><\/li>\n
                    • C\u00e1ch 2:<\/strong> G\u1eedi tr\u1ef1c ti\u1ebfp t\u1edbi \u0111\u1ecba ch\u1ec9 sau \u0111\u00e2y: 57 L\u00ea Th\u1ecb H\u1ed3ng G\u1ea5m, Ph\u01b0\u1eddng B\u1ebfn Th\u00e0nh, TP. H\u1ed3 Ch\u00ed Minh<\/strong><\/li>\n<\/ul>\n<\/article>\n

                      <\/p>\n

                      \n

                      03.<\/span> Tr\u00ecnh t\u1ef1, th\u1ee7 t\u1ee5c ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u, khi\u1ebfu n\u1ea1i<\/h3>\n

                      B\u01b0\u1edbc 1: G\u1eedi khi\u1ebfu n\u1ea1i<\/p>\n

                      Kh\u00e1ch h\u00e0ng g\u1eedi khi\u1ebfu n\u1ea1i v\u1ec1 d\u1ecbch v\u1ee5 ho\u1eb7c quy\u1ec1n l\u1ee3i ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o \u0111\u1ea7y \u0111\u1ee7 \u0111\u1ebfn ssttravel.vn qua c\u00e1c c\u00e1ch th\u1ee9c \u0111\u00e3 quy \u0111\u1ecbnh \u1edf tr\u00ean.<\/p>\n

                      B\u01b0\u1edbc 2: Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/p>\n

                      ssttravel.vn s\u1ebd ti\u1ebfp nh\u1eadn c\u00e1c khi\u1ebfu n\u1ea1i c\u1ee7a Kh\u00e1ch h\u00e0ng v\u00e0 ti\u1ebfn h\u00e0nh x\u00e1c minh th\u00f4ng tin trong v\u00f2ng 03 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb ng\u00e0y ti\u1ebfp nh\u1eadn.<\/p>\n

                      B\u01b0\u1edbc 3: Gi\u1ea3i quy\u1ebft & Ph\u1ea3n h\u1ed3i t\u1edbi kh\u00e1ch h\u00e0ng<\/p>\n

                      Th\u1eddi h\u1ea1n d\u1ef1 ki\u1ebfn gi\u1ea3i quy\u1ebft:<\/p>\n

                        \n
                      • Kh\u00f4ng qu\u00e1 07 ng\u00e0y l\u00e0m vi\u1ec7c \u0111\u1ed1i v\u1edbi v\u1ee5 vi\u1ec7c ph\u1ed5 bi\u1ebfn, th\u00f4ng th\u01b0\u1eddng nh\u01b0 ph\u1ea3n \u00e1nh ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng; d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1ecb l\u1ed7i; ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1c m\u00f4 t\u1ea3.<\/li>\n
                      • Kh\u00f4ng qu\u00e1 10 ng\u00e0y l\u00e0m vi\u1ec7c \u0111\u1ed1i v\u1edbi v\u1ee5 vi\u1ec7c ph\u1ee9c t\u1ea1p c\u1ea7n x\u00e1c minh nhi\u1ec1u b\u00ean ho\u1eb7c ph\u1ee5 thu\u1ed9c k\u1ebft qu\u1ea3 x\u00e1c minh c\u1ee7a \u0111\u01a1n v\u1ecb li\u00ean quan.<\/li>\n<\/ul>\n

                        ssttravel.vn s\u1ebd c\u1ed1 g\u1eafng x\u00e1c minh th\u00f4ng tin v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, k\u1ecbp th\u1eddi \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cho Kh\u00e1ch h\u00e0ng. Tr\u01b0\u1eddng h\u1ee3p n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng v\u00e0 th\u1ea9m quy\u1ec1n c\u1ee7a ssttravel.vn th\u00ec ch\u00fang t\u00f4i s\u1ebd y\u00eau c\u1ea7u Kh\u00e1ch h\u00e0ng \u0111\u01b0a v\u1ee5 vi\u1ec7c n\u00e0y ra c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n gi\u1ea3i quy\u1ebft theo ph\u00e1p lu\u1eadt.<\/p>\n<\/article>\n

                        <\/p>\n

                        \n

                        04.<\/span> Bi\u1ec7n ph\u00e1p v\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 gi\u1ea3i quy\u1ebft ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u, khi\u1ebfu n\u1ea1i<\/h3>\n

                        \u0110\u1ec3 h\u1ed7 tr\u1ee3 vi\u1ec7c gi\u1ea3i quy\u1ebft ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u, khi\u1ebfu n\u1ea1i, ssttravel.vn \u00e1p d\u1ee5ng m\u1ed9t ho\u1eb7c nhi\u1ec1u bi\u1ec7n ph\u00e1p sau:<\/p>\n

                          \n
                        • L\u01b0u tr\u1eef th\u00f4ng tin l\u1ecbch s\u1eed giao d\u1ecbch tr\u00ean h\u1ec7 th\u1ed1ng;<\/li>\n
                        • L\u01b0u tr\u1eef n\u1ed9i dung trao \u0111\u1ed5i gi\u1eefa c\u00e1c b\u00ean;<\/li>\n
                        • Ki\u1ec3m tra ch\u1ee9ng t\u1eeb, h\u00f3a \u0111\u01a1n v\u00e0 c\u00e1c t\u00e0i li\u1ec7u li\u00ean quan;<\/li>\n
                        • Ti\u1ebfp nh\u1eadn v\u00e0 l\u01b0u tr\u1eef ch\u1ee9ng c\u1ee9 do kh\u00e1ch h\u00e0ng cung c\u1ea5p;<\/li>\n
                        • Ph\u00e2n c\u00f4ng b\u1ed9 ph\u1eadn chuy\u00ean tr\u00e1ch ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd;<\/li>\n
                        • L\u01b0u h\u1ed3 s\u01a1 gi\u1ea3i quy\u1ebft \u0111\u1ec3 ph\u1ee5c v\u1ee5 c\u00f4ng t\u00e1c ki\u1ec3m tra, \u0111\u1ed1i chi\u1ebfu khi c\u1ea7n thi\u1ebft.<\/li>\n<\/ul>\n<\/article>\n

                          <\/p>\n

                          \n

                          05.<\/span> C\u0103n c\u1ee9 v\u00e0 quy tr\u00ecnh \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh gi\u1ea3i quy\u1ebft<\/h3>\n

                          K\u1ebft qu\u1ea3 gi\u1ea3i quy\u1ebft ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u ho\u1eb7c khi\u1ebfu n\u1ea1i \u0111\u01b0\u1ee3c ssttravel.vn xem x\u00e9t tr\u00ean c\u01a1 s\u1edf:<\/p>\n

                            \n
                          • Th\u00f4ng tin do kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c b\u00ean li\u00ean quan cung c\u1ea5p;<\/li>\n
                          • D\u1eef li\u1ec7u \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef tr\u00ean h\u1ec7 th\u1ed1ng c\u1ee7a ssttravel.vn;<\/li>\n
                          • L\u1ecbch s\u1eed giao d\u1ecbch;<\/li>\n
                          • H\u1ee3p \u0111\u1ed3ng, \u0111i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng, ch\u00ednh s\u00e1ch \u0111\u00e3 c\u00f4ng b\u1ed1 tr\u00ean website;<\/li>\n
                          • Quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh;<\/li>\n
                          • C\u00e1c t\u00e0i li\u1ec7u, ch\u1ee9ng c\u1ee9 h\u1ee3p ph\u00e1p kh\u00e1c.<\/li>\n<\/ul>\n

                            Quy\u1ebft \u0111\u1ecbnh gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c \u0111\u01b0a ra sau khi ssttravel.vn ho\u00e0n t\u1ea5t vi\u1ec7c x\u00e1c minh v\u00e0 \u0111\u00e1nh gi\u00e1 to\u00e0n b\u1ed9 h\u1ed3 s\u01a1 li\u00ean quan.<\/p>\n

                            Tr\u01b0\u1eddng h\u1ee3p c\u00e1c b\u00ean kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi k\u1ebft qu\u1ea3 gi\u1ea3i quy\u1ebft c\u1ee7a ssttravel.vn, c\u00e1c b\u00ean c\u00f3 quy\u1ec1n ti\u1ebfp t\u1ee5c th\u01b0\u01a1ng l\u01b0\u1ee3ng ho\u1eb7c y\u00eau c\u1ea7u c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n gi\u1ea3i quy\u1ebft theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/p>\n<\/article>\n<\/div>\n<\/section>\n

                            <\/p>\n
                            \n

                            3. CH\u00cdNH S\u00c1CH V\u1ec0 GI\u00c1<\/h2>\n<\/div>\n

                            <\/p>\n

                            \n

                            <\/p>\n

                            \n

                            01.<\/span> Ph\u1ea1m vi \u00e1p d\u1ee5ng<\/h3>\n

                            Ch\u00ednh s\u00e1ch n\u00e0y quy \u0111\u1ecbnh v\u1ec1 vi\u1ec7c ni\u00eam y\u1ebft gi\u00e1 v\u00e0 \u00e1p d\u1ee5ng gi\u00e1 \u0111\u1ed1i v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean ssttravel.vn, nh\u1eb1m b\u1ea3o \u0111\u1ea3m t\u00ednh c\u00f4ng khai, minh b\u1ea1ch v\u00e0 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/p>\n<\/article>\n

                            <\/p>\n

                            \n

                            02.<\/span> Ch\u00ednh s\u00e1ch ni\u00eam y\u1ebft gi\u00e1 \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5<\/h3>\n
                              \n
                            1. Gi\u00e1 d\u1ecbch v\u1ee5 (n\u1ebfu c\u00f3) \u0111\u01b0\u1ee3c ni\u00eam y\u1ebft tr\u00ean website do C\u00d4NG TY TNHH DU L\u1ecaCH QU\u1ed0C T\u1ebe NG\u00d4I SAO S\u00c1NG tr\u1ef1c ti\u1ebfp quy\u1ebft \u0111\u1ecbnh v\u00e0 c\u00f4ng b\u1ed1.<\/li>\n
                            2. Gi\u00e1 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb b\u1eb1ng lo\u1ea1i ti\u1ec1n t\u1ec7 quy \u0111\u1ecbnh tr\u00ean website\/b\u00e1o gi\u00e1 v\u00e0 \u0111\u00e3 bao g\u1ed3m thu\u1ebf gi\u00e1 tr\u1ecb gia t\u0103ng (VAT):\n
                                \n
                              • M\u1ed9t s\u1ed1 tour qu\u1ed1c t\u1ebf ho\u1eb7c d\u1ecbch v\u1ee5 \u1edf n\u01b0\u1edbc ngo\u00e0i c\u00f3 gi\u00e1 g\u1ed1c b\u1eb1ng USD ho\u1eb7c ngo\u1ea1i t\u1ec7 kh\u00e1c; SST Travel c\u00f3 th\u1ec3 quy \u0111\u1ed5i sang VN\u0110 \u0111\u1ec3 kh\u00e1ch h\u00e0ng d\u1ec5 theo d\u00f5i v\u00e0 thanh to\u00e1n.<\/li>\n
                              • T\u1ef7 gi\u00e1 quy \u0111\u1ed5i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt theo h\u1ec7 th\u1ed1ng, ng\u00e2n h\u00e0ng, c\u1ed5ng thanh to\u00e1n ho\u1eb7c ch\u00ednh s\u00e1ch n\u1ed9i b\u1ed9 c\u1ee7a SST Travel t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m.<\/li>\n
                              • Gi\u00e1 VN\u0110 hi\u1ec3n th\u1ecb l\u00e0 gi\u00e1 thanh to\u00e1n ch\u00ednh th\u1ee9c n\u1ebfu h\u1ec7 th\u1ed1ng y\u00eau c\u1ea7u thanh to\u00e1n b\u1eb1ng VN\u0110. Gi\u00e1 ngo\u1ea1i t\u1ec7 hi\u1ec3n th\u1ecb song song ch\u1ec9 mang t\u00ednh tham kh\u1ea3o n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c n\u00eau l\u00e0 \u0111\u01a1n v\u1ecb thanh to\u00e1n ch\u00ednh.<\/li>\n<\/ul>\n<\/li>\n
                              • Gi\u00e1 c\u1ee7a t\u1eebng d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb r\u00f5 r\u00e0ng tr\u00ean website tr\u01b0\u1edbc khi kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n \u0111\u1eb7t mua d\u1ecbch v\u1ee5.<\/li>\n
                              • Website c\u00f4ng khai \u0111\u1ea7y \u0111\u1ee7 c\u00e1c kho\u1ea3n chi ph\u00ed m\u00e0 kh\u00e1ch h\u00e0ng ph\u1ea3i thanh to\u00e1n, bao g\u1ed3m:\n
                                  \n
                                • Gi\u00e1 d\u1ecbch v\u1ee5 \u00e1p d\u1ee5ng cho ng\u00e0y \u0111i, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 \u0111\u1ed9 tu\u1ed5i c\u1ee5 th\u1ec3.<\/li>\n
                                • Ph\u1ee5 ph\u00ed \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho c\u00e1c d\u1ecbp l\u1ec5, T\u1ebft, cu\u1ed1i tu\u1ea7n ho\u1eb7c ph\u00f2ng \u0111\u01a1n (n\u1ebfu c\u00f3).<\/li>\n
                                • C\u00e1c kho\u1ea3n chi ph\u00ed ph\u00e1t sinh kh\u00e1c (n\u1ebfu c\u00f3).<\/li>\n<\/ul>\n<\/li>\n
                                • Tr\u01b0\u1edbc khi kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t giao d\u1ecbch, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb t\u1ed5ng s\u1ed1 ti\u1ec1n ph\u1ea3i thanh to\u00e1n, bao g\u1ed3m to\u00e0n b\u1ed9 c\u00e1c kho\u1ea3n thu theo quy \u0111\u1ecbnh. Ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng ph\u1ea3i thanh to\u00e1n th\u00eam b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed n\u00e0o ngo\u00e0i m\u1ee9c gi\u00e1 hi\u1ec3n th\u1ecb t\u1ea1i th\u1eddi \u0111i\u1ec3m x\u00e1c nh\u1eadn giao d\u1ecbch. Tr\u01b0\u1eddng h\u1ee3p ng\u00e2n h\u00e0ng ho\u1eb7c t\u1ed5 ch\u1ee9c ph\u00e1t h\u00e0nh th\u1ebb c\u1ee7a ng\u01b0\u1eddi d\u00f9ng thu ph\u00ed giao d\u1ecbch ri\u00eang, kho\u1ea3n ph\u00ed \u0111\u00f3 do ng\u01b0\u1eddi d\u00f9ng ch\u1ecbu theo ch\u00ednh s\u00e1ch c\u1ee7a ng\u00e2n h\u00e0ng.<\/li>\n<\/ol>\n<\/article>\n

                                  <\/p>\n

                                  \n

                                  03.<\/span> \u00c1p d\u1ee5ng gi\u00e1<\/h3>\n
                                    \n
                                  1. Gi\u00e1 \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 m\u1ee9c gi\u00e1 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb tr\u00ean website t\u1ea1i th\u1eddi \u0111i\u1ec3m kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t vi\u1ec7c \u0111\u1eb7t mua d\u1ecbch v\u1ee5 v\u00e0 \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng x\u00e1c nh\u1eadn.<\/li>\n
                                  2. Sau khi giao d\u1ecbch \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn th\u00e0nh c\u00f4ng, C\u00d4NG TY TNHH DU L\u1ecaCH QU\u1ed0C T\u1ebe NG\u00d4I SAO S\u00c1NG kh\u00f4ng t\u1ef1 \u00fd thay \u0111\u1ed5i gi\u00e1 c\u1ee7a giao d\u1ecbch \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c l\u1eadp, tr\u1eeb c\u00e1c tr\u01b0\u1eddng h\u1ee3p:\n
                                      \n
                                    • C\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a kh\u00e1ch h\u00e0ng;<\/li>\n
                                    • C\u00f3 y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n;<\/li>\n
                                    • X\u1ea3y ra s\u1ef1 ki\u1ec7n b\u1ea5t kh\u1ea3 kh\u00e1ng ho\u1eb7c l\u1ed7i k\u1ef9 thu\u1eadt \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn vi\u1ec7c hi\u1ec3n th\u1ecb gi\u00e1 v\u00e0 \u0111\u01b0\u1ee3c ph\u00e1p lu\u1eadt cho ph\u00e9p \u0111i\u1ec1u ch\u1ec9nh.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/article>\n

                                      <\/p>\n

                                      \n

                                      04.<\/span> \u0110i\u1ec1u ch\u1ec9nh gi\u00e1<\/h3>\n
                                        \n
                                      1. C\u00d4NG TY TNHH DU L\u1ecaCH QU\u1ed0C T\u1ebe NG\u00d4I SAO S\u00c1NG c\u00f3 quy\u1ec1n \u0111i\u1ec1u ch\u1ec9nh gi\u00e1 d\u1ecbch v\u1ee5 nh\u1eb1m ph\u00f9 h\u1ee3p v\u1edbi ch\u00ednh s\u00e1ch kinh doanh, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i ho\u1eb7c bi\u1ebfn \u0111\u1ed9ng c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/li>\n
                                      2. Vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh gi\u00e1 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1c giao d\u1ecbch \u0111\u00e3 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng \u0111\u1eb7t th\u00e0nh c\u00f4ng v\u00e0 \u0111\u00e3 \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng x\u00e1c nh\u1eadn, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p c\u00e1c b\u00ean c\u00f3 th\u1ecfa thu\u1eadn kh\u00e1c ho\u1eb7c ph\u00e1p lu\u1eadt c\u00f3 quy \u0111\u1ecbnh kh\u00e1c.<\/li>\n<\/ol>\n<\/article>\n

                                        <\/p>\n

                                        \n

                                        05.<\/span> X\u1eed l\u00fd l\u1ed7i hi\u1ec3n th\u1ecb gi\u00e1<\/h3>\n

                                        N\u1ebfu c\u00f3 l\u1ed7i k\u1ef9 thu\u1eadt ho\u1eb7c sai s\u00f3t r\u00f5 r\u00e0ng v\u1ec1 gi\u00e1, SST Travel s\u1ebd th\u00f4ng b\u00e1o tr\u01b0\u1edbc khi x\u00e1c nh\u1eadn booking, cho ph\u00e9p kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn thanh to\u00e1n m\u1ee9c gi\u00e1 \u0111\u00fang ho\u1eb7c h\u1ee7y \u0111\u1ec3 nh\u1eadn l\u1ea1i 100% ti\u1ec1n (Qu\u00fd kh\u00e1ch xem th\u00f4ng tin chi ti\u1ebft t\u1ea1i Ch\u00ednh s\u00e1ch ch\u1ea5m d\u1ee9t d\u1ecbch v\u1ee5 v\u00e0 ho\u00e0n ti\u1ec1n).<\/p>\n<\/article>\n<\/div>\n<\/section>\n

                                        <\/p>\n
                                        \n

                                        4. CH\u00cdNH S\u00c1CH THANH TO\u00c1N<\/h2>\n<\/div>\n

                                        <\/p>\n

                                        \n

                                        <\/p>\n

                                        \n

                                        01.<\/span> Ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n<\/h3>\n
                                          \n
                                        • Thanh to\u00e1n chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng theo th\u00f4ng tin t\u00e0i kho\u1ea3n \u0111\u01b0\u1ee3c SST Travel c\u00f4ng b\u1ed1 ho\u1eb7c cung c\u1ea5p trong qu\u00e1 tr\u00ecnh \u0111\u1eb7t d\u1ecbch v\u1ee5.<\/li>\n
                                        • Thanh to\u00e1n b\u1eb1ng th\u1ebb ho\u1eb7c c\u1ed5ng\/\u0111\u01b0\u1eddng d\u1eabn thanh to\u00e1n b\u1ea3o m\u1eadt do SST Travel cung c\u1ea5p.<\/li>\n
                                        • Thanh to\u00e1n b\u1eb1ng voucher, m\u00e3 gi\u1ea3m gi\u00e1 ho\u1eb7c s\u1ed1 d\u01b0 khuy\u1ebfn m\u1ea1i n\u1ebfu kh\u00e1ch h\u00e0ng c\u00f3 v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng cho ph\u00e9p.<\/li>\n
                                        • C\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n kh\u00e1c \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 ch\u00ednh th\u1ee9c tr\u00ean website ho\u1eb7c \u0111\u01b0\u1ee3c SST Travel x\u00e1c nh\u1eadn b\u1eb1ng v\u0103n b\u1ea3n\/email\/tin nh\u1eafn h\u1ee3p l\u1ec7.<\/li>\n<\/ul>\n<\/article>\n

                                          <\/p>\n

                                          \n

                                          02.<\/span> C\u00e1c b\u01b0\u1edbc thanh to\u00e1n<\/h3>\n
                                            \n
                                          1. Kh\u00e1ch h\u00e0ng ch\u1ecdn d\u1ecbch v\u1ee5 v\u00e0 cung c\u1ea5p th\u00f4ng tin;<\/li>\n
                                          2. SST Travel ki\u1ec3m tra ch\u1ed7 v\u00e0 g\u1eedi b\u00e1o gi\u00e1\/t\u00f3m t\u1eaft \u0111\u01a1n h\u00e0ng;<\/li>\n
                                          3. Kh\u00e1ch h\u00e0ng ki\u1ec3m tra th\u00f4ng tin, \u0111\u1ecdc v\u00e0 \u0111\u1ed3ng \u00fd ch\u00ednh s\u00e1ch;<\/li>\n
                                          4. Kh\u00e1ch h\u00e0ng thanh to\u00e1n theo h\u01b0\u1edbng d\u1eabn;<\/li>\n
                                          5. SST Travel \u0111\u1ed1i so\u00e1t v\u00e0 ph\u00e1t h\u00e0nh x\u00e1c nh\u1eadn booking\/voucher.<\/li>\n<\/ol>\n<\/article>\n

                                            <\/p>\n

                                            \n

                                            03.<\/span> Th\u1eddi gian, s\u1ed1 ti\u1ec1n thanh to\u00e1n v\u00e0 ph\u00ed giao d\u1ecbch<\/h3>\n

                                            Th\u1eddi gian v\u00e0 s\u1ed1 ti\u1ec1n thanh to\u00e1n:<\/strong> Tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c trong b\u00e1o gi\u00e1 ho\u1eb7c x\u00e1c nh\u1eadn, kh\u00e1ch h\u00e0ng ph\u1ea3i thanh to\u00e1n 100% gi\u00e1 tr\u1ecb booking \u0111\u1ec3 gi\u1eef ch\u1ed7. \u0110\u1ed1i v\u1edbi h\u00ecnh th\u1ee9c \u0111\u1eb7t c\u1ecdc, s\u1ed1 ti\u1ec1n c\u00f2n l\u1ea1i ph\u1ea3i thanh to\u00e1n \u0111\u00fang h\u1ea1n; qu\u00e1 h\u1ea1n s\u1ebd cho ph\u00e9p SST Travel gi\u1ea3i ph\u00f3ng d\u1ecbch v\u1ee5 sau khi th\u00f4ng b\u00e1o.<\/p>\n

                                            Ph\u00ed giao d\u1ecbch:<\/strong> Ph\u00ed ng\u00e2n h\u00e0ng, ph\u00ed chuy\u1ec3n \u0111\u1ed5i ngo\u1ea1i t\u1ec7, ph\u00ed th\u1ebb ho\u1eb7c ph\u00ed trung gian thanh to\u00e1n (n\u1ebfu c\u00f3) do kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u1eeb khi c\u00f3 th\u00f4ng b\u00e1o \u0111\u00e3 bao g\u1ed3m. S\u1ed1 ti\u1ec1n SST Travel th\u1ef1c nh\u1eadn ph\u1ea3i kh\u1edbp ch\u00ednh x\u00e1c gi\u00e1 tr\u1ecb c\u1ea7n thanh to\u00e1n.<\/p>\n<\/article>\n

                                            <\/p>\n

                                            \n

                                            04.<\/span> B\u1ea3o m\u1eadt v\u00e0 an to\u00e0n thanh to\u00e1n<\/h3>\n

                                            SST Travel kh\u00f4ng bao gi\u1edd y\u00eau c\u1ea7u m\u1eadt kh\u1ea9u, m\u00e3 OTP, m\u00e3 PIN ho\u1eb7c th\u00f4ng tin b\u1ea3o m\u1eadt th\u1ebb \u0111\u1ea7y \u0111\u1ee7 qua email ho\u1eb7c tin nh\u1eafn. Kh\u00e1ch h\u00e0ng c\u1ea7n th\u00f4ng b\u00e1o ngay n\u1ebfu ph\u00e1t hi\u1ec7n y\u00eau c\u1ea7u thanh to\u00e1n b\u1ea5t th\u01b0\u1eddng. SST Travel cam k\u1ebft \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea7n thi\u1ebft nh\u1eb1m b\u1ea3o \u0111\u1ea3m an to\u00e0n, b\u1ea3o m\u1eadt th\u00f4ng tin trong qu\u00e1 tr\u00ecnh thanh to\u00e1n tr\u00ean website ssttravel.vn.<\/p>\n

                                            4.1. B\u1ea3o m\u1eadt th\u00f4ng tin thanh to\u00e1n<\/h4>\n
                                              \n
                                            • Th\u00f4ng tin thanh to\u00e1n c\u1ee7a Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c truy\u1ec1n t\u1ea3i th\u00f4ng qua k\u1ebft n\u1ed1i \u0111\u01b0\u1ee3c m\u00e3 h\u00f3a v\u00e0 c\u00e1c bi\u1ec7n ph\u00e1p b\u1ea3o m\u1eadt \u00e1p d\u1ee5ng nh\u1eb1m h\u1ea1n ch\u1ebf nguy c\u01a1 truy c\u1eadp tr\u00e1i ph\u00e9p.<\/li>\n
                                            • Vi\u1ec7c x\u00e1c th\u1ef1c giao d\u1ecbch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo ph\u01b0\u01a1ng th\u1ee9c do ng\u00e2n h\u00e0ng quy \u0111\u1ecbnh t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m (bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf OTP, Smart OTP ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c x\u00e1c th\u1ef1c h\u1ee3p ph\u00e1p kh\u00e1c).<\/li>\n<\/ul>\n

                                              4.2. L\u01b0u tr\u1eef th\u00f4ng tin thanh to\u00e1n<\/h4>\n
                                                \n
                                              • SST Travel kh\u00f4ng thu th\u1eadp, kh\u00f4ng l\u01b0u tr\u1eef th\u00f4ng tin th\u1ebb ng\u00e2n h\u00e0ng hay th\u00f4ng tin \u0111\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/li>\n
                                              • Tr\u01b0\u1eddng h\u1ee3p Kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn l\u01b0u ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u1ec3 s\u1eed d\u1ee5ng cho c\u00e1c giao d\u1ecbch ti\u1ebfp theo, website ch\u1ec9 l\u01b0u tr\u1eef m\u00e3 \u0111\u1ecbnh danh (Token);<\/li>\n
                                              • Website ch\u1ec9 l\u01b0u tr\u1eef c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft ph\u1ee5c v\u1ee5 vi\u1ec7c \u0111\u1ed1i so\u00e1t v\u00e0 qu\u1ea3n l\u00fd giao d\u1ecbch nh\u01b0 m\u00e3 \u0111\u01a1n h\u00e0ng, m\u00e3 giao d\u1ecbch, th\u1eddi gian thanh to\u00e1n, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n v\u00e0 tr\u1ea1ng th\u00e1i thanh to\u00e1n.<\/li>\n<\/ul>\n

                                                4.3. Tr\u00e1ch nhi\u1ec7m c\u1ee7a Kh\u00e1ch h\u00e0ng<\/h4>\n

                                                \u0110\u1ec3 b\u1ea3o \u0111\u1ea3m an to\u00e0n trong qu\u00e1 tr\u00ecnh thanh to\u00e1n, Kh\u00e1ch h\u00e0ng c\u00f3 tr\u00e1ch nhi\u1ec7m:<\/p>\n

                                                  \n
                                                • B\u1ea3o m\u1eadt th\u00f4ng tin t\u00e0i kho\u1ea3n, m\u1eadt kh\u1ea9u, m\u00e3 OTP v\u00e0 c\u00e1c ph\u01b0\u01a1ng th\u1ee9c x\u00e1c th\u1ef1c giao d\u1ecbch c\u1ee7a m\u00ecnh.<\/li>\n
                                                • Kh\u00f4ng cung c\u1ea5p th\u00f4ng tin x\u00e1c th\u1ef1c thanh to\u00e1n cho b\u1ea5t k\u1ef3 t\u1ed5 ch\u1ee9c ho\u1eb7c c\u00e1 nh\u00e2n n\u00e0o, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p th\u1ef1c hi\u1ec7n giao d\u1ecbch th\u00f4ng qua ng\u00e2n h\u00e0ng ho\u1eb7c \u0110\u1ed1i t\u00e1c C\u1ed5ng thanh to\u00e1n h\u1ee3p ph\u00e1p.<\/li>\n
                                                • Ki\u1ec3m tra \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin \u0111\u01a1n h\u00e0ng, gi\u00e1 tr\u1ecb thanh to\u00e1n v\u00e0 th\u00f4ng tin ng\u01b0\u1eddi nh\u1eadn tr\u01b0\u1edbc khi x\u00e1c nh\u1eadn giao d\u1ecbch.<\/li>\n
                                                • Th\u00f4ng b\u00e1o ngay cho SST Travel ho\u1eb7c ng\u00e2n h\u00e0ng khi ph\u00e1t hi\u1ec7n d\u1ea5u hi\u1ec7u giao d\u1ecbch b\u1ea5t th\u01b0\u1eddng ho\u1eb7c nghi ng\u1edd c\u00f3 h\u00e0nh vi truy c\u1eadp tr\u00e1i ph\u00e9p.<\/li>\n<\/ul>\n

                                                  4.4. X\u1eed l\u00fd s\u1ef1 c\u1ed1 thanh to\u00e1n<\/h4>\n

                                                  Trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1t hi\u1ec7n d\u1ea5u hi\u1ec7u gian l\u1eadn, truy c\u1eadp tr\u00e1i ph\u00e9p, giao d\u1ecbch b\u1ea5t th\u01b0\u1eddng ho\u1eb7c c\u00f3 y\u00eau c\u1ea7u t\u1eeb c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n, SST Travel c\u00f3 quy\u1ec1n t\u1ea1m th\u1eddi t\u1eeb ch\u1ed1i ho\u1eb7c t\u1ea1m d\u1eebng x\u1eed l\u00fd giao d\u1ecbch \u0111\u1ec3 ti\u1ebfn h\u00e0nh x\u00e1c minh nh\u1eb1m b\u1ea3o v\u1ec7 quy\u1ec1n v\u00e0 l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a Kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 c\u1ee7a c\u00f4ng ty.<\/p>\n

                                                  SST Travel cam k\u1ebft tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt Vi\u1ec7t Nam v\u1ec1 giao d\u1ecbch \u0111i\u1ec7n t\u1eed, thanh to\u00e1n kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t, b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n v\u00e0 c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt c\u00f3 li\u00ean quan trong qu\u00e1 tr\u00ecnh ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd v\u00e0 b\u1ea3o m\u1eadt th\u00f4ng tin thanh to\u00e1n c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/p>\n<\/article>\n<\/div>\n<\/section>\n

                                                  <\/p>\n
                                                  \n

                                                  5. PH\u01af\u01a0NG TH\u1ee8C CUNG C\u1ea4P D\u1ecaCH V\u1ee4<\/h2>\n<\/div>\n

                                                  <\/p>\n

                                                  \n

                                                  <\/p>\n

                                                  \n

                                                  01.<\/span> C\u00e1ch th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5<\/h3>\n

                                                  SST Travel cung c\u1ea5p n\u1ec1n t\u1ea3ng \u0111\u1ec3 kh\u00e1ch h\u00e0ng t\u00ecm ki\u1ebfm, l\u1ef1a ch\u1ecdn, \u0111\u1eb7t v\u00e0 thanh to\u00e1n c\u00e1c d\u1ecbch v\u1ee5 du l\u1ecbch nh\u01b0 tour, v\u00e9 tham quan, d\u1ecbch v\u1ee5 tr\u1ea3i nghi\u1ec7m, v\u1eadn chuy\u1ec3n, kh\u00e1ch s\u1ea1n, combo ho\u1eb7c c\u00e1c d\u1ecbch v\u1ee5 li\u00ean quan.<\/p>\n

                                                  D\u1ecbch v\u1ee5 c\u00f3 th\u1ec3 do SST Travel tr\u1ef1c ti\u1ebfp t\u1ed5 ch\u1ee9c\/\u0111i\u1ec1u h\u00e0nh ho\u1eb7c do SST Travel h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111\u1ec3 th\u1ef1c hi\u1ec7n. SST Travel l\u00e0 \u0111\u1ea7u m\u1ed1i h\u1ed7 tr\u1ee3 \u0111\u1eb7t d\u1ecbch v\u1ee5, x\u00e1c nh\u1eadn, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 ph\u1ed1i h\u1ee3p x\u1eed l\u00fd ph\u00e1t sinh.<\/p>\n

                                                  Th\u00f4ng tin chi ti\u1ebft t\u1eebng d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean trang d\u1ecbch v\u1ee5 ho\u1eb7c trong voucher\/email x\u00e1c nh\u1eadn.<\/p>\n

                                                  N\u1ebfu c\u00f3 s\u1ef1 thay \u0111\u1ed5i kh\u00e1c, do tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng, l\u1ed7i k\u1ef9 thu\u1eadt, l\u1ed7i h\u1ec7 th\u1ed1ng… Ch\u00fang t\u00f4i s\u1ebd trao \u0111\u1ed5i v\u00e0 th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean c\u01a1 s\u1edf t\u00f4n tr\u1ecdng v\u00e0 thi\u1ec7n ch\u00ed ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u v\u00e0 kh\u1ea3 n\u0103ng c\u1ee7a Hai B\u00ean.<\/p>\n<\/article>\n

                                                  <\/p>\n

                                                  \n

                                                  02.<\/span> \u0110i\u1ec1u ki\u1ec7n v\u00e0 h\u1ea1n ch\u1ebf trong s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5<\/h3>\n

                                                  2.1. Ph\u1ea1m vi \u00e1p d\u1ee5ng<\/h4>\n

                                                  \u0110i\u1ec1u ki\u1ec7n n\u00e0y \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng \u0111\u1eb7t d\u1ecbch v\u1ee5 tr\u1ef1c ti\u1ebfp v\u1edbi SST Travel qua website, email, hotline, WhatsApp ho\u1eb7c c\u00e1c k\u00eanh b\u00e1n h\u00e0ng tr\u1ef1c ti\u1ebfp ch\u00ednh th\u1ee9c. \u0110\u1ed1i v\u1edbi c\u00e1c booking th\u1ef1c hi\u1ec7n qua n\u1ec1n t\u1ea3ng trung gian\/OTA, c\u00e1c \u0111i\u1ec1u ki\u1ec7n hi\u1ec3n th\u1ecb v\u00e0 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ch\u1ea5p thu\u1eadn tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng.<\/p>\n

                                                  2.2. Th\u00f4ng tin kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p<\/h4>\n

                                                  Kh\u00e1ch h\u00e0ng ph\u1ea3i cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u00ednh x\u00e1c c\u00e1c th\u00f4ng tin: h\u1ecd t\u00ean theo h\u1ed9 chi\u1ebfu\/gi\u1ea5y t\u1edd t\u00f9y th\u00e2n, ng\u00e0y sinh khi c\u00f3 y\u00eau c\u1ea7u, qu\u1ed1c t\u1ecbch, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, ng\u00e0y s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, \u0111i\u1ec3m \u0111\u00f3n\/tr\u1ea3, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t. SST Travel kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi chi ph\u00ed ho\u1eb7c s\u1ef1 gi\u00e1n \u0111o\u1ea1n ph\u00e1t sinh do th\u00f4ng tin sai l\u1ec7ch, thi\u1ebfu s\u00f3t ho\u1eb7c ch\u1eadm tr\u1ec5 t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng. Kh\u00e1ch h\u00e0ng c\u00f3 tr\u00e1ch nhi\u1ec7m ki\u1ec3m tra c\u00e1c th\u00f4ng tin \u0111\u00e3 cung c\u1ea5p.<\/p>\n

                                                  Kh\u00e1ch h\u00e0ng c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ecdc v\u00e0 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh, ch\u00ednh s\u00e1ch c\u1ee7a trang web trong su\u1ed1t th\u1eddi gian s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.<\/p>\n

                                                  2.3. Th\u1eddi h\u1ea1n v\u00e0 hi\u1ec7u l\u1ef1c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5<\/h4>\n

                                                  Vi\u1ec7c g\u1eedi bi\u1ec3u m\u1eabu, nh\u1ea5n \u201c\u0110\u1eb7t ngay\u201d, nh\u1eadn b\u00e1o gi\u00e1 ho\u1eb7c nh\u1eadn \u0111\u01b0\u1eddng d\u1eabn thanh to\u00e1n kh\u00f4ng m\u1eb7c nhi\u00ean c\u1ea5u th\u00e0nh m\u1ed9t \u0111\u01a1n \u0111\u1eb7t d\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn. Vi\u1ec7c \u0111\u1eb7t d\u1ecbch v\u1ee5 ch\u1ec9 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn khi SST Travel ki\u1ec3m tra kh\u1ea3 n\u0103ng cung \u1ee9ng, nh\u1eadn \u0111\u01b0\u1ee3c kho\u1ea3n thanh to\u00e1n\/\u0111\u1eb7t c\u1ecdc theo y\u00eau c\u1ea7u v\u00e0 ph\u00e1t h\u00e0nh x\u00e1c nh\u1eadn \u0111\u1eb7t d\u1ecbch v\u1ee5.<\/p>\n

                                                  Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 trong kho\u1ea3ng th\u1eddi gian t\u01b0\u01a1ng \u1ee9ng v\u1edbi d\u1ecbch v\u1ee5 \u0111\u00e3 mua. Ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng th\u1ec3 thay \u0111\u1ed5i th\u1eddi gian s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 tr\u1eeb tr\u01b0\u1eddng h\u1ee3p x\u1ea3y ra l\u1ed7i c\u1ee7a SST Travel v\u00e0\/ho\u1eb7c c\u00f3 s\u1ef1 th\u1ecfa thu\u1eadn gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 SST Travel.<\/p>\n

                                                  L\u1ecbch tr\u00ecnh, d\u1ecbch v\u1ee5 bao g\u1ed3m\/kh\u00f4ng bao g\u1ed3m, ch\u00ednh s\u00e1ch tr\u1ebb em, ph\u1ee5 thu, y\u00eau c\u1ea7u s\u1ee9c kh\u1ecfe, th\u1eddi h\u1ea1n h\u1ee7y\/\u0111\u1ed5i v\u00e0 c\u00e1c l\u01b0u \u00fd t\u1ea1i trang tour, b\u00e1o gi\u00e1 ho\u1eb7c x\u00e1c nh\u1eadn booking l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a th\u1ecfa thu\u1eadn.<\/p>\n

                                                  2.4. X\u00e1c nh\u1eadn booking (\u0111\u1eb7t d\u1ecbch v\u1ee5)<\/h4>\n
                                                    \n
                                                  • X\u00e1c nh\u1eadn h\u1ee3p l\u1ec7:<\/strong> Booking \u0111\u01b0\u1ee3c coi l\u00e0 x\u00e1c nh\u1eadn khi kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c email, tin nh\u1eafn ho\u1eb7c voucher c\u00f3 m\u00e3 booking t\u1eeb SST Travel. X\u00e1c nh\u1eadn ph\u1ea3i hi\u1ec3n th\u1ecb t\u1ed1i thi\u1ec3u t\u00ean d\u1ecbch v\u1ee5, ng\u00e0y \u0111i, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, \u0111i\u1ec3m \u0111\u00f3n v\u00e0 tr\u1ea1ng th\u00e1i thanh to\u00e1n.<\/li>\n
                                                  • Th\u1eddi gian x\u1eed l\u00fd:<\/strong> SST Travel n\u1ed7 l\u1ef1c ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng. C\u00e1c booking s\u00e1t ng\u00e0y, m\u00f9a cao \u0111i\u1ec3m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ea7n nh\u00e0 cung c\u1ea5p x\u00e1c nh\u1eadn ch\u1ec9 c\u00f3 hi\u1ec7u l\u1ef1c sau khi SST Travel th\u00f4ng b\u00e1o c\u00f2n ch\u1ed7. N\u1ebfu kh\u00f4ng c\u00f3 ch\u1ed7, SST Travel s\u1ebd \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n thay th\u1ebf ho\u1eb7c ho\u00e0n ti\u1ec1n.<\/li>\n
                                                  • Tr\u00e1ch nhi\u1ec7m ki\u1ec3m tra:<\/strong> Ngay khi nh\u1eadn x\u00e1c nh\u1eadn, kh\u00e1ch h\u00e0ng ph\u1ea3i ki\u1ec3m tra k\u1ef9 h\u1ecd t\u00ean, ng\u00e0y \u0111i, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, lo\u1ea1i ph\u00f2ng, \u0111i\u1ec3m \u0111\u00f3n, l\u1ecbch tr\u00ecnh v\u00e0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t. M\u1ecdi sai l\u1ec7ch c\u1ea7n \u0111\u01b0\u1ee3c b\u00e1o ngay; vi\u1ec7c ch\u1ec9nh s\u1eeda c\u00f3 th\u1ec3 ph\u00e1t sinh ph\u00ed t\u1eeb nh\u00e0 cung c\u1ea5p.<\/li>\n<\/ul>\n

                                                    L\u01b0u \u00fd:<\/p>\n

                                                    SST Travel kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ec3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 do:<\/p>\n

                                                      \n
                                                    • Cung c\u1ea5p th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng k\u1ecbp th\u1eddi ho\u1eb7c kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7;<\/li>\n
                                                    • Kh\u00f4ng th\u1ef1c hi\u1ec7n \u0111\u00fang quy tr\u00ecnh \u0111\u1eb7t d\u1ecbch v\u1ee5 ho\u1eb7c thanh to\u00e1n;<\/li>\n
                                                    • Kh\u00f4ng \u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u0111\u1eb7t mua d\u1ecbch v\u1ee5 theo quy \u0111\u1ecbnh c\u1ee7a website.<\/li>\n<\/ul>\n

                                                      M\u1ed9t s\u1ed1 lo\u1ea1i d\u1ecbch v\u1ee5, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i ho\u1eb7c m\u1ee9c gi\u00e1 \u01b0u \u0111\u00e3i c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n ri\u00eang v\u1ec1:<\/p>\n

                                                        \n
                                                      • Kh\u00f4ng \u0111\u01b0\u1ee3c h\u1ee7y ho\u1eb7c ho\u00e0n ti\u1ec1n;<\/li>\n
                                                      • Kh\u00f4ng \u0111\u01b0\u1ee3c thay \u0111\u1ed5i th\u1eddi gian s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5;<\/li>\n
                                                      • Kh\u00f4ng \u0111\u01b0\u1ee3c chuy\u1ec3n nh\u01b0\u1ee3ng cho ng\u01b0\u1eddi kh\u00e1c;<\/li>\n
                                                      • C\u00e1c h\u1ea1n ch\u1ebf kh\u00e1c theo ch\u00ednh s\u00e1ch c\u1ee7a website.<\/li>\n<\/ul>\n

                                                        SST Travel c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i cung c\u1ea5p d\u1ecbch v\u1ee5 ho\u1eb7c t\u1ea1m d\u1eebng x\u1eed l\u00fd giao d\u1ecbch trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p:<\/p>\n

                                                          \n
                                                        • Ph\u00e1t hi\u1ec7n d\u1ea5u hi\u1ec7u gian l\u1eadn, gi\u1ea3 m\u1ea1o ho\u1eb7c vi ph\u1ea1m ph\u00e1p lu\u1eadt;<\/li>\n
                                                        • Kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng th\u00f4ng tin thanh to\u00e1n kh\u00f4ng h\u1ee3p ph\u00e1p;<\/li>\n
                                                        • Kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi ch\u00ednh s\u00e1ch c\u1ee7a website;<\/li>\n
                                                        • X\u1ea3y ra s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt, s\u1ef1 ki\u1ec7n b\u1ea5t kh\u1ea3 kh\u00e1ng ho\u1eb7c theo y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n.<\/li>\n<\/ul>\n<\/article>\n

                                                          <\/p>\n

                                                          \n

                                                          03.<\/span> \u0110\u1ed5i ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh d\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u1eb7t<\/h3>\n

                                                          3.1. Y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng<\/h4>\n

                                                          C\u00e1c y\u00eau c\u1ea7u \u0111\u1ed5i ng\u00e0y, \u0111\u1ed5i t\u00ean, c\u1eadp nh\u1eadt l\u1ecbch tr\u00ecnh, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, lo\u1ea1i ph\u00f2ng, \u0111i\u1ec3m \u0111\u00f3n ho\u1eb7c d\u1ecbch v\u1ee5 ph\u1ea3i \u0111\u01b0\u1ee3c g\u1eedi b\u1eb1ng v\u0103n b\u1ea3n. Vi\u1ec7c thay \u0111\u1ed5i ph\u1ee5 thu\u1ed9c v\u00e0o kh\u1ea3 n\u0103ng cung \u1ee9ng v\u00e0 x\u00e1c nh\u1eadn c\u1ee7a SST Travel. Kh\u00e1ch h\u00e0ng ch\u1ecbu chi ph\u00ed ch\u00eanh l\u1ec7ch gi\u00e1, ph\u00ed thay \u0111\u1ed5i v\u00e0 c\u00e1c kho\u1ea3n ph\u00ed kh\u00f4ng th\u1ec3 ho\u00e0n l\u1ea1i.<\/p>\n

                                                          3.2. Thay \u0111\u1ed5i c\u1ea7n thi\u1ebft trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh<\/h4>\n

                                                          SST Travel c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh th\u1ee9 t\u1ef1 tham quan, gi\u1edd kh\u1edfi h\u00e0nh, ph\u01b0\u01a1ng ti\u1ec7n, \u0111i\u1ec3m \u0111\u00f3n ho\u1eb7c nh\u00e0 cung c\u1ea5p do t\u00ecnh h\u00ecnh giao th\u00f4ng, th\u1eddi ti\u1ebft, an to\u00e0n, quy \u0111\u1ecbnh c\u01a1 quan nh\u00e0 n\u01b0\u1edbc ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n v\u1eadn h\u00e0nh, v\u1edbi \u0111i\u1ec1u ki\u1ec7n quy\u1ec1n l\u1ee3i t\u1ed5ng th\u1ec3 c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng b\u1ecb gi\u1ea3m s\u00fat \u0111\u00e1ng k\u1ec3.<\/p>\n

                                                          3.3. Chuy\u1ec3n nh\u01b0\u1ee3ng booking<\/h4>\n

                                                          Vi\u1ec7c thay \u0111\u1ed5i ng\u01b0\u1eddi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ch\u1ec9 \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn n\u1ebfu nh\u00e0 cung c\u1ea5p cho ph\u00e9p v\u00e0 ch\u1ee9ng t\u1eeb\/v\u00e9 ch\u01b0a \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh theo t\u00ean c\u0169. Ng\u01b0\u1eddi thay th\u1ebf ph\u1ea3i \u0111\u00e1p \u1ee9ng m\u1ecdi \u0111i\u1ec1u ki\u1ec7n tham gia v\u00e0 kh\u00e1ch h\u00e0ng ch\u1ecbu m\u1ecdi chi ph\u00ed ph\u00e1t sinh.<\/p>\n<\/article>\n

                                                          <\/p>\n

                                                          \n

                                                          04.<\/span> Ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi thanh to\u00e1n<\/h3>\n

                                                          Tr\u01b0\u1edbc b\u01b0\u1edbc thanh to\u00e1n cu\u1ed1i c\u00f9ng, kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin chi ti\u1ebft v\u1ec1 t\u00ean tour, ng\u00e0y th\u00e1ng, gi\u00e1 c\u1ea3, ph\u1ee5 thu v\u00e0 \u0111i\u1ec1u ki\u1ec7n h\u1ee7y\/\u0111\u1ed5i. Vi\u1ec7c ho\u00e0n t\u1ea5t thanh to\u00e1n \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ecdc, hi\u1ec3u v\u00e0 \u0111\u1ed3ng \u00fd v\u1edbi to\u00e0n b\u1ed9 \u0111i\u1ec1u kho\u1ea3n c\u1ee7a SST Travel.<\/p>\n<\/article>\n

                                                          <\/p>\n

                                                          \n

                                                          05.<\/span> H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/h3>\n

                                                          Trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 ssttravel.vn th\u00f4ng qua c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn, gi\u1ea3i \u0111\u00e1p ho\u1eb7c h\u1ed7 tr\u1ee3 x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111\u1eb7t ph\u00f2ng v\u00e0 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.<\/p>\n<\/article>\n<\/div>\n<\/section>\n

                                                          <\/p>\n
                                                          \n

                                                          6. CH\u00cdNH S\u00c1CH CH\u1ea4M D\u1ee8T D\u1ecaCH V\u1ee4 V\u00c0 HO\u00c0N TI\u1ec0N<\/h2>\n<\/div>\n

                                                          <\/p>\n

                                                          \n

                                                          <\/p>\n

                                                          \n

                                                          01.<\/span> Ph\u1ea1m vi \u00e1p d\u1ee5ng<\/h3>\n
                                                            \n
                                                          • \u00c1p d\u1ee5ng cho d\u1ecbch v\u1ee5 do kh\u00e1ch h\u00e0ng \u0111\u1eb7t qua ssttravel.vn, bao g\u1ed3m tour, v\u00e9 tham quan, d\u1ecbch v\u1ee5 tr\u1ea3i nghi\u1ec7m, v\u1eadn chuy\u1ec3n, kh\u00e1ch s\u1ea1n, combo, voucher \u0111i\u1ec7n t\u1eed v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 du l\u1ecbch li\u00ean quan.<\/li>\n
                                                          • Ch\u00ednh s\u00e1ch c\u1ee5 th\u1ec3 c\u1ee7a t\u1eebng d\u1ecbch v\u1ee5 c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y ng\u00e0y kh\u1edfi h\u00e0nh, lo\u1ea1i gi\u00e1, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i, \u0111i\u1ec1u ki\u1ec7n v\u1eadn h\u00e0nh v\u00e0 ch\u00ednh s\u00e1ch c\u00f4ng b\u1ed1 t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1eb7t.<\/li>\n
                                                          • N\u1ebfu trang d\u1ecbch v\u1ee5\/voucher\/email x\u00e1c nh\u1eadn c\u00f3 \u0111i\u1ec1u ki\u1ec7n h\u1ee7y\/ho\u00e0n ri\u00eang, \u0111i\u1ec1u ki\u1ec7n ri\u00eang \u0111\u00f3 \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng trong ph\u1ea1m vi kh\u00f4ng tr\u00e1i ph\u00e1p lu\u1eadt.<\/li>\n<\/ul>\n<\/article>\n

                                                            <\/p>\n

                                                            \n

                                                            02.<\/span> C\u00e1c tr\u01b0\u1eddng h\u1ee3p ch\u1ea5m d\u1ee9t d\u1ecbch v\u1ee5<\/h3>\n
                                                              \n
                                                            • C\u00e1c \u0111i\u1ec1u ki\u1ec7n h\u1ee7y c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean trang s\u1ea3n ph\u1ea9m, b\u00e1o gi\u00e1 ho\u1eb7c x\u00e1c nh\u1eadn booking \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng.<\/li>\n
                                                            • Th\u1eddi gian h\u1ee7y \u0111\u01b0\u1ee3c t\u00ednh t\u1eeb khi SST Travel nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u b\u1eb1ng v\u0103n b\u1ea3n qua email ho\u1eb7c k\u00eanh ch\u00ednh th\u1ee9c, d\u1ef1a tr\u00ean gi\u1edd \u0111\u1ecba ph\u01b0\u01a1ng t\u1ea1i n\u01a1i b\u1eaft \u0111\u1ea7u d\u1ecbch v\u1ee5.<\/li>\n
                                                            • Kh\u00e1ch h\u00e0ng ch\u1ee7 \u0111\u1ed9ng h\u1ee7y d\u1ecbch v\u1ee5 tr\u01b0\u1edbc ng\u00e0y s\u1eed d\u1ee5ng.<\/li>\n
                                                            • Kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u \u0111\u1ed5i ng\u00e0y\/\u0111\u1ed5i d\u1ecbch v\u1ee5 nh\u01b0ng kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c v\u00e0 hai b\u00ean th\u1ed1ng nh\u1ea5t h\u1ee7y booking.<\/li>\n
                                                            • Kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u00e1p \u1ee9ng \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 nh\u01b0 gi\u1ea5y t\u1edd, visa, s\u1ee9c kh\u1ecfe, \u0111\u1ed9 tu\u1ed5i, gi\u1edd t\u1eadp trung ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n an to\u00e0n.<\/li>\n
                                                            • SST Travel ho\u1eb7c \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 do h\u1ebft ch\u1ed7, kh\u00f4ng \u0111\u1ee7 kh\u00e1ch t\u1ed1i thi\u1ec3u, thay \u0111\u1ed5i v\u1eadn h\u00e0nh, d\u1eebng kinh doanh d\u1ecbch v\u1ee5 ho\u1eb7c b\u1ea5t kh\u1ea3 kh\u00e1ng.<\/li>\n
                                                            • Giao d\u1ecbch c\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn, s\u1eed d\u1ee5ng ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n kh\u00f4ng h\u1ee3p l\u1ec7, l\u1ea1m d\u1ee5ng m\u00e3 gi\u1ea3m gi\u00e1\/voucher ho\u1eb7c vi ph\u1ea1m \u0111i\u1ec1u kho\u1ea3n website.<\/li>\n
                                                            • D\u1ecbch v\u1ee5 kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n do y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc, thi\u00ean tai, d\u1ecbch b\u1ec7nh, th\u1eddi ti\u1ebft x\u1ea5u, chi\u1ebfn tranh, \u0111\u00ecnh c\u00f4ng ho\u1eb7c c\u00e1c s\u1ef1 ki\u1ec7n ngo\u00e0i kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t.<\/li>\n<\/ul>\n<\/article>\n

                                                              <\/p>\n

                                                              \n

                                                              03.<\/span> Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n<\/h3>\n

                                                              3.1. \u0110i\u1ec1u ki\u1ec7n ho\u00e0n ti\u1ec1n<\/h4>\n
                                                                \n
                                                              • D\u1ecbch v\u1ee5 kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ed5i, thay th\u1ebf.<\/li>\n
                                                              • N\u1ebfu d\u1ecbch v\u1ee5 kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n do l\u1ed7i c\u1ee7a SST Travel ho\u1eb7c nh\u00e0 cung c\u1ea5p, kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ch\u1ecdn ph\u01b0\u01a1ng \u00e1n thay th\u1ebf t\u01b0\u01a1ng \u0111\u01b0\u01a1ng, \u0111\u1ed5i ng\u00e0y ho\u1eb7c ho\u00e0n ti\u1ec1n.<\/li>\n
                                                              • Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng, SST Travel \u01b0u ti\u00ean h\u1ed7 tr\u1ee3 d\u1eddi ng\u00e0y ho\u1eb7c ho\u00e0n l\u1ea1i chi ph\u00ed thu h\u1ed3i \u0111\u01b0\u1ee3c sau khi tr\u1eeb c\u00e1c kho\u1ea3n th\u1ef1c t\u1ebf kh\u00f4ng th\u1ec3 ho\u00e0n l\u1ea1i t\u1eeb nh\u00e0 cung c\u1ea5p.<\/li>\n<\/ul>\n

                                                                3.2. C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n<\/h4>\n
                                                                  \n
                                                                • Kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f3 m\u1eb7t, \u0111\u1ebfn tr\u1ec5, kh\u00f4ng c\u00f3 m\u1eb7t \u0111\u00fang \u0111i\u1ec3m h\u1eb9n, t\u1ef1 \u00fd r\u1eddi tour ho\u1eb7c kh\u00f4ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 \u0111\u00fang th\u1eddi h\u1ea1n tr\u00ean voucher.<\/li>\n
                                                                • Kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u1ee7 gi\u1ea5y t\u1edd, visa, h\u1ed9 chi\u1ebfu, \u0111i\u1ec1u ki\u1ec7n s\u1ee9c kh\u1ecfe, \u0111\u1ed9 tu\u1ed5i ho\u1eb7c b\u1ecb t\u1eeb ch\u1ed1i xu\u1ea5t\/nh\u1eadp c\u1ea3nh v\u00ec l\u00fd do c\u00e1 nh\u00e2n.<\/li>\n
                                                                • Kh\u00e1ch h\u00e0ng t\u1ef1 \u00fd r\u1eddi tour, t\u1ef1 \u00fd thay \u0111\u1ed5i l\u1ecbch tr\u00ecnh ho\u1eb7c t\u1ef1 \u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ngo\u00e0i x\u00e1c nh\u1eadn m\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c SST Travel \u0111\u1ed3ng \u00fd.<\/li>\n
                                                                • D\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 l\u00e0 kh\u00f4ng ho\u00e0n\/h\u1ee7y ho\u1eb7c \u0111\u00e3 qu\u00e1 th\u1eddi h\u1ea1n h\u1ee7y mi\u1ec5n ph\u00ed.<\/li>\n
                                                                • Kh\u00e1ch h\u00e0ng vi ph\u1ea1m n\u1ed9i quy, g\u00e2y m\u1ea5t an to\u00e0n, c\u00f3 h\u00e0nh vi gian l\u1eadn, l\u1ea1m d\u1ee5ng voucher ho\u1eb7c vi ph\u1ea1m ph\u00e1p lu\u1eadt.<\/li>\n
                                                                • Kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin sai d\u1eabn \u0111\u1ebfn kh\u00f4ng th\u1ec3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.<\/li>\n<\/ul>\n

                                                                  3.3. C\u00e1c kho\u1ea3n c\u00f3 th\u1ec3 b\u1ecb kh\u1ea5u tr\u1eeb khi ho\u00e0n ti\u1ec1n<\/h4>\n
                                                                    \n
                                                                  • Ph\u00ed h\u1ee7y d\u1ecbch v\u1ee5 theo ch\u00ednh s\u00e1ch t\u1eebng tour\/d\u1ecbch v\u1ee5.<\/li>\n
                                                                  • Ph\u00ed gi\u1eef ch\u1ed7, ph\u00ed \u0111\u1eb7t ph\u00f2ng, ph\u00ed xu\u1ea5t v\u00e9, ph\u00ed v\u1eadn chuy\u1ec3n ho\u1eb7c chi ph\u00ed b\u00ean th\u1ee9 ba kh\u00f4ng ho\u00e0n l\u1ea1i.<\/li>\n
                                                                  • Ph\u00ed c\u1ed5ng thanh to\u00e1n, ph\u00ed ng\u00e2n h\u00e0ng, ph\u00ed chuy\u1ec3n kho\u1ea3n, ph\u00ed ho\u00e0n ti\u1ec1n ho\u1eb7c ph\u00ed giao d\u1ecbch qu\u1ed1c t\u1ebf n\u1ebfu ph\u00e1t sinh do y\u00eau c\u1ea7u h\u1ee7y c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n
                                                                  • Chi ph\u00ed visa, d\u1ecbch thu\u1eadt, c\u00f4ng ch\u1ee9ng, b\u1ea3o hi\u1ec3m, h\u1ed3 s\u01a1, x\u1eed l\u00fd gi\u1ea5y t\u1edd ho\u1eb7c chi ph\u00ed c\u00e1 nh\u00e2n \u0111\u00e3 ph\u00e1t sinh.<\/li>\n
                                                                  • Gi\u00e1 tr\u1ecb d\u1ecbch v\u1ee5 \u0111\u00e3 s\u1eed d\u1ee5ng ho\u1eb7c \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn l\u00e0 \u0111\u00e3 cung c\u1ea5p.<\/li>\n<\/ul>\n<\/article>\n

                                                                    <\/p>\n

                                                                    \n

                                                                    04.<\/span> M\u1ee9c ph\u00ed h\u1ee7y d\u1ecbch v\u1ee5 m\u1eb7c \u0111\u1ecbnh<\/h3>\n
                                                                      \n
                                                                    • Tour gh\u00e9p trong ng\u00e0y:<\/strong> H\u1ee7y tr\u01b0\u1edbc 48 gi\u1edd tr\u1edf l\u00ean = ho\u00e0n 100%; d\u01b0\u1edbi 48 gi\u1edd ho\u1eb7c kh\u00f4ng c\u00f3 m\u1eb7t = kh\u00f4ng ho\u00e0n ti\u1ec1n.<\/li>\n
                                                                    • Tour nhi\u1ec1u ng\u00e0y c\u00f3 kh\u00e1ch s\u1ea1n:<\/strong> H\u1ee7y tr\u01b0\u1edbc 7 ng\u00e0y tr\u1edf l\u00ean = ho\u00e0n 100%; d\u01b0\u1edbi 7 ng\u00e0y ho\u1eb7c kh\u00f4ng c\u00f3 m\u1eb7t = kh\u00f4ng ho\u00e0n ti\u1ec1n.<\/li>\n
                                                                    • Du thuy\u1ec1n H\u1ea1 Long\/Lan H\u1ea1 qua \u0111\u00eam:<\/strong> H\u1ee7y tr\u01b0\u1edbc 10 ng\u00e0y tr\u1edf l\u00ean = ho\u00e0n 100%; d\u01b0\u1edbi 10 ng\u00e0y ho\u1eb7c kh\u00f4ng c\u00f3 m\u1eb7t = kh\u00f4ng ho\u00e0n ti\u1ec1n.<\/li>\n<\/ul>\n

                                                                      C\u00e1c kho\u1ea3n kh\u00f4ng ho\u00e0n l\u1ea1i \u0111\u00e3 th\u00f4ng b\u00e1o tr\u01b0\u1edbc s\u1ebd b\u1ecb kh\u1ea5u tr\u1eeb.<\/em><\/p>\n<\/article>\n

                                                                      <\/p>\n

                                                                      \n

                                                                      05.<\/span> Quy tr\u00ecnh y\u00eau c\u1ea7u h\u1ee7y\/ho\u00e0n ti\u1ec1n<\/h3>\n
                                                                        \n
                                                                      • B\u01b0\u1edbc 1:<\/strong> Kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i: 0707260119<\/strong>\u00a0ho\u1eb7c Email: operate@ssttravel.vn<\/strong> ho\u1eb7c c\u00e1c k\u00eanh li\u00ean h\u1ec7 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website \u0111\u1ec3 y\u00eau c\u1ea7u h\u1ee7y\/ho\u00e0n ti\u1ec1n.<\/li>\n
                                                                      • B\u01b0\u1edbc 2:<\/strong> Kh\u00e1ch h\u00e0ng cung c\u1ea5p m\u00e3 booking, h\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, ng\u00e0y kh\u1edfi h\u00e0nh, l\u00fd do h\u1ee7y, ch\u1ee9ng t\u1eeb li\u00ean quan v\u00e0 th\u00f4ng tin t\u00e0i kho\u1ea3n nh\u1eadn ho\u00e0n theo h\u01b0\u1edbng d\u1eabn c\u1ee7a SST Travel.<\/li>\n
                                                                      • B\u01b0\u1edbc 3:<\/strong> SST Travel ki\u1ec3m tra ch\u00ednh s\u00e1ch c\u1ee7a d\u1ecbch v\u1ee5, tr\u1ea1ng th\u00e1i thanh to\u00e1n, chi ph\u00ed \u0111\u00e3 ph\u00e1t sinh v\u00e0 quy\u1ec1n l\u1ee3i \u0111\u00e3 s\u1eed d\u1ee5ng.<\/li>\n
                                                                      • B\u01b0\u1edbc 4:<\/strong> SST Travel ph\u1ea3n h\u1ed3i ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd, s\u1ed1 ti\u1ec1n d\u1ef1 ki\u1ebfn ho\u00e0n, kho\u1ea3n kh\u1ea5u tr\u1eeb v\u00e0 th\u1eddi gian ho\u00e0n ti\u1ec1n.<\/li>\n
                                                                      • B\u01b0\u1edbc 5:<\/strong> Sau khi y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn, ch\u00fang t\u00f4i x\u00e1c nh\u1eadn s\u1ed1 ti\u1ec1n \u0111\u01b0\u1ee3c ho\u00e0n v\u00e0 x\u1eed l\u00fd ho\u00e0n ti\u1ec1n trong v\u00f2ng 07\u201315 ng\u00e0y l\u00e0m vi\u1ec7c v\u1ec1 t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng. Th\u1eddi gian ti\u1ec1n v\u1ec1 t\u00e0i kho\u1ea3n ph\u1ee5 thu\u1ed9c v\u00e0o ng\u00e2n h\u00e0ng ho\u1eb7c c\u1ed5ng thanh to\u00e1n.<\/li>\n<\/ul>\n<\/article>\n

                                                                        <\/p>\n

                                                                        \n

                                                                        06.<\/span> Ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n ho\u1eb7c quy\u1ec1n s\u1eed d\u1ee5ng website<\/h3>\n

                                                                        SST Travel c\u00f3 quy\u1ec1n t\u1ea1m kh\u00f3a ho\u1eb7c ch\u1ea5m d\u1ee9t quy\u1ec1n s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n n\u1ebfu ng\u01b0\u1eddi d\u00f9ng vi ph\u1ea1m \u0111i\u1ec1u kho\u1ea3n website, gian l\u1eadn thanh to\u00e1n, l\u1ea1m d\u1ee5ng voucher, x\u00e2m nh\u1eadp h\u1ec7 th\u1ed1ng, ph\u00e1t t\u00e1n m\u00e3 \u0111\u1ed9c, gi\u1ea3 m\u1ea1o th\u00f4ng tin ho\u1eb7c g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ec1n l\u1ee3i c\u1ee7a b\u00ean kh\u00e1c.<\/p>\n

                                                                        Vi\u1ec7c ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n kh\u00f4ng l\u00e0m m\u1ea5t ngh\u0129a v\u1ee5 thanh to\u00e1n, ngh\u0129a v\u1ee5 b\u1ed3i th\u01b0\u1eddng, ngh\u0129a v\u1ee5 cung c\u1ea5p th\u00f4ng tin \u0111\u1ec3 x\u1eed l\u00fd booking \u0111ang t\u1ed3n t\u1ea1i ho\u1eb7c ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd kh\u00e1c c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/p>\n

                                                                        C\u00e1c booking \u0111\u00e3 x\u00e1c nh\u1eadn tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd theo ch\u00ednh s\u00e1ch t\u1eebng d\u1ecbch v\u1ee5, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p booking li\u00ean quan \u0111\u1ebfn h\u00e0nh vi gian l\u1eadn ho\u1eb7c vi ph\u1ea1m ph\u00e1p lu\u1eadt.<\/p>\n<\/article>\n<\/div>\n<\/section>\n

                                                                        <\/p>\n
                                                                        \n

                                                                        7. QUY\u1ec0N V\u00c0 NGH\u0128A V\u1ee4 C\u1ee6A C\u00c1C B\u00caN<\/h2>\n<\/div>\n

                                                                        <\/p>\n

                                                                        \n

                                                                        <\/p>\n

                                                                        \n

                                                                        01.<\/span> Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a C\u00d4NG TY TNHH DU L\u1ecaCH QU\u1ed0C T\u1ebe NG\u00d4I SAO S\u00c1NG (Ch\u1ee7 s\u1edf h\u1eefu website ssttravel.vn)<\/h3>\n

                                                                        1.1. Quy\u1ec1n c\u1ee7a SST Travel<\/h4>\n
                                                                          \n
                                                                        • Ban h\u00e0nh, s\u1eeda \u0111\u1ed5i v\u00e0 c\u00f4ng khai \u0111i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng, \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch, ch\u00ednh s\u00e1ch gi\u00e1, ch\u00ednh s\u00e1ch thanh to\u00e1n, ch\u00ednh s\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5, ch\u00ednh s\u00e1ch h\u1ee7y\/ho\u00e0n ti\u1ec1n, ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt v\u00e0 c\u00e1c quy \u0111\u1ecbnh v\u1eadn h\u00e0nh kh\u00e1c tr\u00ean website.<\/li>\n
                                                                        • \u0110\u0103ng t\u1ea3i, c\u1eadp nh\u1eadt, ch\u1ec9nh s\u1eeda th\u00f4ng tin v\u1ec1 d\u1ecbch v\u1ee5, gi\u00e1 b\u00e1n, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i v\u00e0 c\u00e1c ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng tr\u00ean website theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n
                                                                        • Cung c\u1ea5p, s\u1eeda \u0111\u1ed5i, c\u1eadp nh\u1eadt ho\u1eb7c t\u1ea1m ng\u1eebng d\u1ecbch v\u1ee5 \u0111\u1ec3 b\u1ea3o tr\u00ec, n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng ho\u1eb7c theo y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n.<\/li>\n
                                                                        • Ki\u1ec3m duy\u1ec7t, ch\u1ec9nh s\u1eeda, chu\u1ea9n h\u00f3a, \u1ea9n ho\u1eb7c t\u1eeb ch\u1ed1i c\u00f4ng b\u1ed1 th\u00f4ng tin tour\/d\u1ecbch v\u1ee5 n\u1ebfu n\u1ed9i dung kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7, kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng ph\u00f9 h\u1ee3p ti\u00eau chu\u1ea9n SST Travel ho\u1eb7c c\u00f3 nguy c\u01a1 vi ph\u1ea1m ph\u00e1p lu\u1eadt.<\/li>\n
                                                                        • T\u1ea1m ng\u1eebng b\u00e1n, \u1ea9n ho\u1eb7c h\u1ee7y s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 khi h\u1ebft ch\u1ed7, sai gi\u00e1, sai th\u00f4ng tin, c\u00f3 r\u1ee7i ro ch\u1ea5t l\u01b0\u1ee3ng, c\u00f3 y\u00eau c\u1ea7u t\u1eeb \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel, c\u00f3 s\u1ef1 ki\u1ec7n b\u1ea5t kh\u1ea3 kh\u00e1ng ho\u1eb7c c\u00f3 y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n.<\/li>\n
                                                                        • T\u1eeb ch\u1ed1i x\u00e1c nh\u1eadn ho\u1eb7c h\u1ee7y booking n\u1ebfu kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng th\u1ec3 li\u00ean h\u1ec7, kh\u00f4ng thanh to\u00e1n \u0111\u00fang h\u1ea1n, giao d\u1ecbch c\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn, l\u1ea1m d\u1ee5ng khuy\u1ebfn m\u1ea1i ho\u1eb7c vi ph\u1ea1m \u0111i\u1ec1u kho\u1ea3n website.<\/li>\n
                                                                        • Y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1eb7t d\u1ecbch v\u1ee5, x\u00e1c minh thanh to\u00e1n, xu\u1ea5t voucher, l\u00e0m th\u1ee7 t\u1ee5c du l\u1ecbch, x\u1eed l\u00fd ho\u00e0n\/h\u1ee7y ho\u1eb7c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i.<\/li>\n
                                                                        • L\u1ef1a ch\u1ecdn, thay \u0111\u1ed5i, t\u1ea1m ng\u1eebng ho\u1eb7c ch\u1ea5m d\u1ee9t h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel khi c\u1ea7n thi\u1ebft \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m ch\u1ea5t l\u01b0\u1ee3ng, an to\u00e0n, t\u00ednh h\u1ee3p ph\u00e1p ho\u1eb7c hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh.<\/li>\n
                                                                        • S\u1eed d\u1ee5ng d\u1eef li\u1ec7u giao d\u1ecbch, l\u1ecbch s\u1eed booking v\u00e0 ch\u1ee9ng t\u1eeb h\u1ee3p l\u1ec7 \u0111\u1ec3 \u0111\u1ed1i so\u00e1t, x\u1eed l\u00fd tranh ch\u1ea5p, b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i h\u1ee3p ph\u00e1p c\u1ee7a SST Travel, kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c b\u00ean li\u00ean quan.<\/li>\n
                                                                        • \u0110\u01b0\u1ee3c quy\u1ec1n y\u00eau c\u1ea7u c\u01a1 quan ch\u1ee9c n\u0103ng c\u00f3 th\u1ea9m quy\u1ec1n gi\u1ea3i quy\u1ebft trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 h\u00e0nh vi vi ph\u1ea1m quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o m\u1eadt th\u00f4ng tin v\u00e0 c\u00e1c h\u00e0nh vi thu\u1ed9c c\u00e1c tr\u01b0\u1eddng h\u1ee3p c\u1ea5m quy \u0111\u1ecbnh t\u1ea1i c\u00e1c ch\u00ednh s\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a website.<\/li>\n
                                                                        • Thu ph\u00ed d\u1ecbch v\u1ee5 theo m\u1ee9c gi\u00e1 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 t\u1ea1i th\u1eddi \u0111i\u1ec3m kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n giao d\u1ecbch.<\/li>\n
                                                                        • S\u1edf h\u1eefu v\u00e0 b\u1ea3o h\u1ed9 to\u00e0n b\u1ed9 n\u1ed9i dung, h\u00ecnh \u1ea3nh, thi\u1ebft k\u1ebf, nh\u00e3n hi\u1ec7u, logo, d\u1eef li\u1ec7u v\u00e0 c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng s\u1edf h\u1eefu tr\u00ed tu\u1ec7 tr\u00ean website theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt. M\u1ecdi h\u00e0nh vi sao ch\u00e9p, s\u1eed d\u1ee5ng ho\u1eb7c khai th\u00e1c tr\u00e1i ph\u00e9p \u0111\u1ec1u b\u1ecb nghi\u00eam c\u1ea5m n\u1ebfu ch\u01b0a \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng \u00fd b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a SST Travel.<\/li>\n<\/ul>\n

                                                                          1.2. Ngh\u0129a v\u1ee5 c\u1ee7a SST Travel<\/h4>\n
                                                                            \n
                                                                          • C\u00f4ng khai th\u00f4ng tin ch\u1ee7 s\u1edf h\u1eefu website, \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch, ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt, ch\u00ednh s\u00e1ch thanh to\u00e1n, ch\u00ednh s\u00e1ch gi\u00e1, ch\u00ednh s\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5, ch\u00ednh s\u00e1ch h\u1ee7y\/ho\u00e0n ti\u1ec1n v\u00e0 ph\u01b0\u01a1ng th\u1ee9c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i.<\/li>\n
                                                                          • Cung c\u1ea5p th\u00f4ng tin d\u1ecbch v\u1ee5 trung th\u1ef1c, r\u00f5 r\u00e0ng v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn ho\u1eb7c d\u1eef li\u1ec7u do SST Travel tr\u1ef1c ti\u1ebfp x\u00e2y d\u1ef1ng.<\/li>\n
                                                                          • Hi\u1ec3n th\u1ecb c\u00e1c n\u1ed9i dung quan tr\u1ecdng tr\u01b0\u1edbc khi kh\u00e1ch h\u00e0ng thanh to\u00e1n: t\u00ean d\u1ecbch v\u1ee5, ng\u00e0y s\u1eed d\u1ee5ng, l\u1ecbch tr\u00ecnh, gi\u00e1, kho\u1ea3n bao g\u1ed3m\/kh\u00f4ng bao g\u1ed3m, ph\u1ee5 thu, \u0111i\u1ec1u ki\u1ec7n h\u1ee7y\/\u0111\u1ed5i, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, th\u00f4ng tin li\u00ean h\u1ec7 v\u00e0 t\u1ed5ng ti\u1ec1n thanh to\u00e1n.<\/li>\n
                                                                          • X\u00e1c nh\u1eadn booking, g\u1eedi m\u00e3 \u0111\u1eb7t ch\u1ed7\/voucher\/h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 sau khi kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t thanh to\u00e1n ho\u1eb7c ho\u00e0n t\u1ea5t \u0111i\u1ec1u ki\u1ec7n gi\u1eef ch\u1ed7 theo t\u1eebng d\u1ecbch v\u1ee5.<\/li>\n
                                                                          • B\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 ch\u1ec9 chia s\u1ebb th\u00f4ng tin cho \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel trong ph\u1ea1m vi c\u1ea7n thi\u1ebft \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5.<\/li>\n
                                                                          • Ti\u1ebfp nh\u1eadn, ph\u1ea3n h\u1ed3i v\u00e0 h\u1ed7 tr\u1ee3 x\u1eed l\u00fd ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i, y\u00eau c\u1ea7u thay \u0111\u1ed5i, h\u1ee7y ho\u1eb7c ho\u00e0n ti\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng theo quy tr\u00ecnh c\u00f4ng b\u1ed1.<\/li>\n
                                                                          • Ph\u1ed1i h\u1ee3p v\u1edbi \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c s\u1ef1 c\u1ed1 ph\u00e1t sinh tr\u01b0\u1edbc chuy\u1ebfn \u0111i, trong chuy\u1ebfn \u0111i v\u00e0 sau chuy\u1ebfn \u0111i trong ph\u1ea1m vi tr\u00e1ch nhi\u1ec7m v\u00e0 kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a SST Travel.<\/li>\n
                                                                          • L\u01b0u tr\u1eef h\u1ed3 s\u01a1 giao d\u1ecbch, m\u00e3 booking, thanh to\u00e1n, voucher, ch\u1ee9ng t\u1eeb, l\u1ecbch s\u1eed trao \u0111\u1ed5i v\u00e0 k\u1ebft qu\u1ea3 x\u1eed l\u00fd \u0111\u1ec3 ph\u1ee5c v\u1ee5 \u0111\u1ed1i so\u00e1t, k\u1ebf to\u00e1n, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng v\u00e0 y\u00eau c\u1ea7u ph\u00e1p lu\u1eadt.<\/li>\n
                                                                          • Kh\u00f4ng kinh doanh ho\u1eb7c c\u00f4ng b\u1ed1 d\u1ecbch v\u1ee5 thu\u1ed9c ng\u00e0nh ngh\u1ec1 b\u1ecb c\u1ea5m, vi ph\u1ea1m quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7, sai s\u1ef1 th\u1eadt ho\u1eb7c g\u00e2y nh\u1ea7m l\u1eabn nghi\u00eam tr\u1ecdng cho kh\u00e1ch h\u00e0ng.<\/li>\n
                                                                          • B\u1ea3o \u0111\u1ea3m website ho\u1ea1t \u0111\u1ed9ng an to\u00e0n, \u1ed5n \u0111\u1ecbnh; \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p k\u1ef9 thu\u1eadt v\u00e0 qu\u1ea3n l\u00fd c\u1ea7n thi\u1ebft nh\u1eb1m b\u1ea3o \u0111\u1ea3m an to\u00e0n th\u00f4ng tin, b\u1ea3o v\u1ec7 b\u00ed m\u1eadt th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n
                                                                          • Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, trung th\u1ef1c v\u00e0 ch\u00ednh x\u00e1c th\u00f4ng tin v\u1ec1 d\u1ecbch v\u1ee5; b\u1ea3o \u0111\u1ea3m ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 theo n\u1ed9i dung \u0111\u00e3 c\u00f4ng b\u1ed1.<\/li>\n
                                                                          • Th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 ngh\u0129a v\u1ee5 cung c\u1ea5p d\u1ecbch v\u1ee5 theo th\u1ecfa thu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n
                                                                          • Cung c\u1ea5p h\u00f3a \u0111\u01a1n, ch\u1ee9ng t\u1eeb h\u1ee3p l\u1ec7 (n\u1ebfu c\u00f3) theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n
                                                                          • Ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd v\u00e0 gi\u1ea3i quy\u1ebft k\u1ecbp th\u1eddi c\u00e1c y\u00eau c\u1ea7u, ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng theo nguy\u00ean t\u1eafc c\u00f4ng khai, minh b\u1ea1ch.<\/li>\n
                                                                          • Th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 ngh\u0129a v\u1ee5 v\u1ec1 thu\u1ebf v\u00e0 c\u00e1c ngh\u0129a v\u1ee5 t\u00e0i ch\u00ednh kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<\/ul>\n<\/article>\n

                                                                            <\/p>\n

                                                                            \n

                                                                            02.<\/span> Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a kh\u00e1ch h\u00e0ng (ng\u01b0\u1eddi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5)<\/h3>\n

                                                                            2.1. Quy\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng<\/h4>\n
                                                                              \n
                                                                            • \u0110\u01b0\u1ee3c cung c\u1ea5p c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft v\u1ec1 d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi \u0111\u1eb7t tour ho\u1eb7c thanh to\u00e1n.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c l\u1ef1a ch\u1ecdn tour, v\u00e9, d\u1ecbch v\u1ee5 du l\u1ecbch, ng\u00e0y kh\u1edfi h\u00e0nh, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, lo\u1ea1i ph\u00f2ng, ph\u1ee5 thu, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n v\u00e0 c\u00e1c t\u00f9y ch\u1ecdn h\u1ee3p l\u1ec7 do h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c nh\u1eadn x\u00e1c nh\u1eadn booking, voucher \u0111i\u1ec7n t\u1eed, th\u00f4ng tin s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u00e0 h\u1ed7 tr\u1ee3 c\u1ea7n thi\u1ebft sau khi ho\u00e0n t\u1ea5t \u0111i\u1ec1u ki\u1ec7n thanh to\u00e1n\/x\u00e1c nh\u1eadn.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c y\u00eau c\u1ea7u gi\u1ea3i th\u00edch v\u1ec1 gi\u00e1, ph\u1ee5 thu, ch\u00ednh s\u00e1ch ho\u00e0n\/h\u1ee7y, \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng voucher, m\u00e3 gi\u1ea3m gi\u00e1.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c g\u1eedi ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i, y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 ho\u1eb7c y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n theo ch\u00ednh s\u00e1ch c\u00f4ng b\u1ed1 v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n v\u00e0 y\u00eau c\u1ea7u xem, ch\u1ec9nh s\u1eeda, h\u1ea1n ch\u1ebf x\u1eed l\u00fd ho\u1eb7c x\u00f3a d\u1eef li\u1ec7u c\u00e1 nh\u00e2n trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c quy\u1ec1n thay \u0111\u1ed5i, b\u1ed5 sung, c\u1eadp nh\u1eadt th\u00f4ng tin c\u00e1 nh\u00e2n, th\u00f4ng tin t\u00e0i kho\u1ea3n, m\u1eadt kh\u1ea9u.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c b\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n, th\u00f4ng tin ri\u00eang theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt khi ng\u01b0\u1eddi d\u00f9ng \u0111\u00e3 cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c th\u00f4ng tin c\u00e1 nh\u00e2n theo quy \u0111\u1ecbnh.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c xo\u00e1 t\u00e0i kho\u1ea3n v\u00e0 d\u1eef li\u1ec7u li\u00ean quan.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c th\u00f4ng tin v\u1ec1 gi\u00e1, ch\u00ednh s\u00e1ch thanh to\u00e1n, ph\u01b0\u01a1ng th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch tr\u01b0\u1edbc khi \u0111\u1eb7t h\u00e0ng.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c l\u1ef1a ch\u1ecdn d\u1ecbch v\u1ee5, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n v\u00e0 ph\u01b0\u01a1ng th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 do website cung c\u1ea5p.<\/li>\n
                                                                            • \u0110\u01b0\u1ee3c h\u01b0\u1edfng quy\u1ec1n l\u1ee3i c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt n\u1ebfu d\u1ecbch v\u1ee5 kh\u00f4ng \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u00fang th\u00f4ng tin \u0111\u00e3 x\u00e1c nh\u1eadn ho\u1eb7c ph\u00e1t sinh l\u1ed7i thu\u1ed9c ph\u1ea1m vi tr\u00e1ch nhi\u1ec7m c\u1ee7a SST Travel.<\/li>\n<\/ul>\n

                                                                              2.2. Ngh\u0129a v\u1ee5 c\u1ee7a kh\u00e1ch h\u00e0ng<\/h4>\n
                                                                                \n
                                                                              • Cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c, \u0111\u1ea7y \u0111\u1ee7 v\u00e0 c\u1eadp nh\u1eadt khi \u0111\u1eb7t d\u1ecbch v\u1ee5: h\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, ng\u00e0y kh\u1edfi h\u00e0nh, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, qu\u1ed1c t\u1ecbch, gi\u1ea5y t\u1edd t\u00f9y th\u00e2n, visa, y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t v\u00e0 th\u00f4ng tin li\u00ean h\u1ec7 kh\u1ea9n c\u1ea5p n\u1ebfu c\u1ea7n.<\/li>\n
                                                                              • T\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u00ednh h\u1ee3p l\u1ec7 c\u1ee7a h\u1ed9 chi\u1ebfu, visa, gi\u1ea5y ph\u00e9p nh\u1eadp c\u1ea3nh, \u0111i\u1ec1u ki\u1ec7n s\u1ee9c kh\u1ecfe, \u0111\u1ed9 tu\u1ed5i, b\u1ea3o hi\u1ec3m v\u00e0 c\u00e1c gi\u1ea5y t\u1edd c\u00e1 nh\u00e2n kh\u00e1c theo y\u00eau c\u1ea7u c\u1ee7a qu\u1ed1c gia \u0111i\u1ec3m \u0111\u1ebfn, h\u00e3ng v\u1eadn chuy\u1ec3n v\u00e0 \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel.<\/li>\n
                                                                              • Thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7, \u0111\u00fang h\u1ea1n theo ph\u01b0\u01a1ng th\u1ee9c \u0111\u00e3 ch\u1ecdn v\u00e0 theo \u0111i\u1ec1u ki\u1ec7n c\u1ee7a t\u1eebng booking.<\/li>\n
                                                                              • Ki\u1ec3m tra k\u1ef9 th\u00f4ng tin tr\u00ean email x\u00e1c nh\u1eadn, voucher, booking code, ng\u00e0y kh\u1edfi h\u00e0nh, \u0111i\u1ec3m \u0111\u00f3n, gi\u1edd t\u1eadp trung v\u00e0 th\u00f4ng tin h\u00e0nh kh\u00e1ch; th\u00f4ng b\u00e1o ngay cho SST Travel n\u1ebfu ph\u00e1t hi\u1ec7n sai s\u00f3t.<\/li>\n
                                                                              • C\u00f3 m\u1eb7t \u0111\u00fang gi\u1edd, \u0111\u00fang \u0111\u1ecba \u0111i\u1ec3m, tu\u00e2n th\u1ee7 h\u01b0\u1edbng d\u1eabn c\u1ee7a SST Travel, \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5, h\u01b0\u1edbng d\u1eabn vi\u00ean, t\u00e0i x\u1ebf, h\u00e3ng v\u1eadn chuy\u1ec3n, kh\u00e1ch s\u1ea1n, \u0111i\u1ec3m tham quan v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt t\u1ea1i \u0111i\u1ec3m \u0111\u1ebfn.<\/li>\n
                                                                              • Kh\u00f4ng s\u1eed d\u1ee5ng website, voucher, m\u00e3 gi\u1ea3m gi\u00e1 ho\u1eb7c t\u00e0i kho\u1ea3n SST Travel \u0111\u1ec3 gian l\u1eadn, tr\u1ee5c l\u1ee3i, spam, ph\u00e1t t\u00e1n m\u00e3 \u0111\u1ed9c, t\u1ea5n c\u00f4ng h\u1ec7 th\u1ed1ng ho\u1eb7c x\u00e2m ph\u1ea1m quy\u1ec1n c\u1ee7a b\u00ean kh\u00e1c.<\/li>\n
                                                                              • B\u1ea3o m\u1eadt t\u00e0i kho\u1ea3n, m\u1eadt kh\u1ea9u, email, \u0111i\u1ec7n tho\u1ea1i, booking code, voucher v\u00e0 c\u00e1c t\u00e0i li\u1ec7u x\u00e1c nh\u1eadn d\u1ecbch v\u1ee5.<\/li>\n
                                                                              • Cung c\u1ea5p ch\u1ee9ng c\u1ee9, th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c v\u00e0 ph\u1ed1i h\u1ee3p thi\u1ec7n ch\u00ed khi ph\u00e1t sinh ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i, y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n ho\u1eb7c tranh ch\u1ea5p. Kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u00ednh ch\u00ednh x\u00e1c c\u1ee7a c\u00e1c th\u00f4ng tin \u0111\u00e3 cung c\u1ea5p.<\/li>\n
                                                                              • Th\u00f4ng tin t\u00e0i kho\u1ea3n \u0111\u0103ng k\u00fd y\u00eau c\u1ea7u ph\u1ea3i trung th\u1ef1c v\u00e0 ch\u00ednh x\u00e1c. N\u1ebfu c\u00f3 s\u1ef1 thay \u0111\u1ed5i, b\u1ed5 sung v\u1ec1 th\u00f4ng tin, kh\u00e1ch h\u00e0ng ph\u1ea3i c\u1eadp nh\u1eadt ngay v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng, th\u00f4ng tin hi\u1ec7n tr\u1ea1ng l\u00e0 m\u1edbi nh\u1ea5t, \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c v\u00e0 kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m to\u00e0n b\u1ed9 c\u00e1c th\u00f4ng tin kh\u00e1ch h\u00e0ng cung c\u1ea5p.<\/li>\n
                                                                              • Th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho SST Travel v\u1ec1 b\u1ea5t k\u1ef3 tr\u01b0\u1eddng h\u1ee3p n\u00e0o s\u1eed d\u1ee5ng tr\u00e1i ph\u00e9p t\u00e0i kho\u1ea3n v\u00e0 m\u1eadt kh\u1ea9u hay b\u1ea5t k\u1ef3 c\u00e1c h\u00e0nh \u0111\u1ed9ng ph\u00e1 v\u1ee1 h\u1ec7 th\u1ed1ng b\u1ea3o m\u1eadt n\u00e0o.<\/li>\n
                                                                              • Tu\u00e2n th\u1ee7 c\u00e1c \u0111i\u1ec1u kho\u1ea3n, \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch, ch\u00ednh s\u00e1ch mua b\u00e1n v\u00e0 c\u00e1c quy \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website.<\/li>\n<\/ul>\n<\/article>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

                                                                                1. CH\u00cdNH S\u00c1CH B\u1ea2O M\u1eacT TH\u00d4NG TIN Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt n\u00e0y nh\u1eb1m gi\u00fap Qu\u00fd kh\u00e1ch hi\u1ec3u v\u1ec1 c\u00e1ch website thu th\u1eadp v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng trang web, bao g\u1ed3m m\u1ecdi th\u00f4ng tin c\u00f3 th\u1ec3 cung c\u1ea5p th\u00f4ng qua trang web khi Qu\u00fd kh\u00e1ch \u0111\u0103ng […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-1037","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t