{"id":1037,"date":"2026-08-20T16:37:42","date_gmt":"2026-08-20T09:37:42","guid":{"rendered":"https:\/\/ssttravel.vn\/?page_id=1037"},"modified":"2026-08-20T16:37:42","modified_gmt":"2026-08-20T09:37:42","slug":"dieu-khoan-chinh-sach","status":"publish","type":"page","link":"https:\/\/ssttravel.vn\/vi\/dieu-khoan-chinh-sach\/","title":{"rendered":"\u0110i\u1ec1u kho\u1ea3n & Ch\u00ednh s\u00e1ch"},"content":{"rendered":"

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\ud83d\udccb \u0110I\u1ec0U KHO\u1ea2N CHUNG V\u00c0 CH\u00cdNH S\u00c1CH D\u1ecaCH V\u1ee4<\/strong><\/h2>\n

SST Travel \u2014 Qu\u1ea3n l\u00fd b\u1edfi C\u00f4ng ty TNHH Du l\u1ecbch Qu\u1ed1c t\u1ebf Ng\u00f4i Sao S\u00e1ng<\/em><\/p>\n<\/div>\n

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1. CH\u00cdNH S\u00c1CH \u0110\u1eb6T TOUR<\/h3>\n
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1.1. Ph\u1ea1m vi \u00e1p d\u1ee5ng:<\/strong> Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng \u0111\u1eb7t d\u1ecbch v\u1ee5 tr\u1ef1c ti\u1ebfp v\u1edbi SST Travel qua website, email, hotline, WhatsApp ho\u1eb7c k\u00eanh b\u00e1n h\u00e0ng tr\u1ef1c ti\u1ebfp \u0111\u01b0\u1ee3c SST Travel c\u00f4ng b\u1ed1. \u0110\u1ed1i v\u1edbi booking th\u1ef1c hi\u1ec7n qua n\u1ec1n t\u1ea3ng trung gian\/OTA, \u0111i\u1ec1u ki\u1ec7n hi\u1ec3n th\u1ecb v\u00e0 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ch\u1ea5p thu\u1eadn tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00f3 \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng.<\/p>\n

1.2. Th\u00f4ng tin kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p:<\/strong> Kh\u00e1ch h\u00e0ng cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u00ednh x\u00e1c: h\u1ecd t\u00ean theo h\u1ed9 chi\u1ebfu\/gi\u1ea5y t\u1edd t\u00f9y th\u00e2n; ng\u00e0y sinh khi d\u1ecbch v\u1ee5 y\u00eau c\u1ea7u; qu\u1ed1c t\u1ecbch; s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email; ng\u00e0y s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5; \u0111i\u1ec3m \u0111\u00f3n\/tr\u1ea3; s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi l\u1edbn, tr\u1ebb em, em b\u00e9; y\u00eau c\u1ea7u v\u1ec1 \u0103n u\u1ed1ng, s\u1ee9c kh\u1ecfe, kh\u1ea3 n\u0103ng v\u1eadn \u0111\u1ed9ng v\u00e0 c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft kh\u00e1c. SST Travel kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi chi ph\u00ed ho\u1eb7c gi\u00e1n \u0111o\u1ea1n ph\u00e1t sinh do th\u00f4ng tin sai, thi\u1ebfu ho\u1eb7c cung c\u1ea5p ch\u1eadm t\u1eeb kh\u00e1ch h\u00e0ng.<\/p>\n

1.3. Gi\u00e1 tr\u1ecb c\u1ee7a y\u00eau c\u1ea7u \u0111\u1eb7t tour:<\/strong> Vi\u1ec7c g\u1eedi bi\u1ec3u m\u1eabu, nh\u1ea5n \u201c\u0110\u1eb7t tour\/Book now\u201d, nh\u1eadn b\u00e1o gi\u00e1 ho\u1eb7c nh\u1eadn \u0111\u01b0\u1eddng d\u1eabn thanh to\u00e1n ch\u01b0a m\u1eb7c nhi\u00ean l\u00e0m ph\u00e1t sinh booking \u0111\u00e3 x\u00e1c nh\u1eadn. Booking ch\u1ec9 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn khi SST Travel ki\u1ec3m tra kh\u1ea3 n\u0103ng cung \u1ee9ng, nh\u1eadn \u0111\u1ee7 kho\u1ea3n thanh to\u00e1n\/\u0111\u1eb7t c\u1ecdc theo y\u00eau c\u1ea7u v\u00e0 g\u1eedi x\u00e1c nh\u1eadn booking b\u1eb1ng v\u0103n b\u1ea3n ho\u1eb7c ph\u01b0\u01a1ng ti\u1ec7n \u0111i\u1ec7n t\u1eed.<\/p>\n

1.4. \u0110i\u1ec1u ki\u1ec7n d\u1ecbch v\u1ee5 ri\u00eang:<\/strong> L\u1ecbch tr\u00ecnh, d\u1ecbch v\u1ee5 bao g\u1ed3m\/kh\u00f4ng bao g\u1ed3m, \u0111i\u1ec1u ki\u1ec7n tr\u1ebb em, ph\u1ee5 thu, y\u00eau c\u1ea7u s\u1ee9c kh\u1ecfe, th\u1eddi h\u1ea1n h\u1ee7y\/\u0111\u1ed5i v\u00e0 c\u00e1c l\u01b0u \u00fd th\u1ec3 hi\u1ec7n t\u1ea1i trang tour, b\u00e1o gi\u00e1 ho\u1eb7c x\u00e1c nh\u1eadn booking l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a th\u1ecfa thu\u1eadn. N\u1ebfu c\u00f3 kh\u00e1c bi\u1ec7t, \u0111i\u1ec1u ki\u1ec7n ri\u00eang \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o tr\u01b0\u1edbc khi thanh to\u00e1n v\u00e0 ghi tr\u00ean x\u00e1c nh\u1eadn booking \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng.<\/p>\n<\/div>\n<\/article>\n

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2. QUY TR\u00ccNH THANH TO\u00c1N<\/h3>\n
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2.1. C\u00e1c b\u01b0\u1edbc thanh to\u00e1n:<\/strong> (1) Kh\u00e1ch h\u00e0ng ch\u1ecdn d\u1ecbch v\u1ee5 v\u00e0 cung c\u1ea5p th\u00f4ng tin; (2) SST Travel ki\u1ec3m tra ch\u1ed7 v\u00e0 g\u1eedi b\u00e1o gi\u00e1\/t\u00f3m t\u1eaft \u0111\u01a1n h\u00e0ng; (3) kh\u00e1ch h\u00e0ng ki\u1ec3m tra to\u00e0n b\u1ed9 th\u00f4ng tin, \u0111\u1ecdc v\u00e0 \u0111\u1ed3ng \u00fd ch\u00ednh s\u00e1ch; (4) kh\u00e1ch h\u00e0ng thanh to\u00e1n theo h\u01b0\u1edbng d\u1eabn; (5) SST Travel \u0111\u1ed1i so\u00e1t v\u00e0 g\u1eedi x\u00e1c nh\u1eadn booking\/voucher.<\/p>\n

2.2. Ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n:<\/strong> Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 thanh to\u00e1n b\u1eb1ng chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng, th\u1ebb ho\u1eb7c c\u1ed5ng thanh to\u00e1n\/\u0111\u01b0\u1eddng d\u1eabn thanh to\u00e1n do SST Travel cung c\u1ea5p t\u1ea1i th\u1eddi \u0111i\u1ec3m giao d\u1ecbch. Kh\u00e1ch h\u00e0ng ch\u1ec9 chuy\u1ec3n ti\u1ec1n v\u00e0o t\u00e0i kho\u1ea3n ho\u1eb7c \u0111\u01b0\u1eddng d\u1eabn mang th\u00f4ng tin \u0111\u01b0\u1ee3c SST Travel x\u00e1c nh\u1eadn qua k\u00eanh ch\u00ednh th\u1ee9c.<\/p>\n

2.3. Th\u1eddi \u0111i\u1ec3m v\u00e0 s\u1ed1 ti\u1ec1n thanh to\u00e1n:<\/strong> Tr\u1eeb khi b\u00e1o gi\u00e1 ho\u1eb7c x\u00e1c nh\u1eadn booking quy \u0111\u1ecbnh kh\u00e1c, kh\u00e1ch h\u00e0ng thanh to\u00e1n 100% gi\u00e1 tr\u1ecb booking \u0111\u1ec3 gi\u1eef ch\u1ed7. \u0110\u1ed1i v\u1edbi booking \u00e1p d\u1ee5ng \u0111\u1eb7t c\u1ecdc, ph\u1ea7n c\u00f2n l\u1ea1i ph\u1ea3i \u0111\u01b0\u1ee3c thanh to\u00e1n \u0111\u00fang h\u1ea1n ghi tr\u00ean b\u00e1o gi\u00e1\/x\u00e1c nh\u1eadn; qu\u00e1 h\u1ea1n, SST Travel c\u00f3 quy\u1ec1n gi\u1ea3i ph\u00f3ng d\u1ecbch v\u1ee5 sau khi th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng.<\/p>\n

2.4. Ph\u00ed giao d\u1ecbch:<\/strong> Ph\u00ed ng\u00e2n h\u00e0ng, ph\u00ed chuy\u1ec3n \u0111\u1ed5i ngo\u1ea1i t\u1ec7, ph\u00ed th\u1ebb ho\u1eb7c ph\u00ed c\u1ee7a \u0111\u01a1n v\u1ecb trung gian thanh to\u00e1n (n\u1ebfu c\u00f3) do kh\u00e1ch h\u00e0ng ch\u1ecbu, tr\u1eeb khi SST Travel th\u00f4ng b\u00e1o \u0111\u00e3 bao g\u1ed3m. S\u1ed1 ti\u1ec1n SST Travel th\u1ef1c nh\u1eadn ph\u1ea3i \u0111\u1ee7 theo gi\u00e1 tr\u1ecb ph\u1ea3i thanh to\u00e1n.<\/p>\n

2.5. An to\u00e0n thanh to\u00e1n:<\/strong> SST Travel kh\u00f4ng y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng g\u1eedi m\u1eadt kh\u1ea9u, m\u00e3 OTP, m\u00e3 PIN ho\u1eb7c to\u00e0n b\u1ed9 th\u00f4ng tin b\u1ea3o m\u1eadt th\u1ebb qua email\/tin nh\u1eafn. Kh\u00e1ch h\u00e0ng c\u1ea7n th\u00f4ng b\u00e1o ngay n\u1ebfu ph\u00e1t hi\u1ec7n y\u00eau c\u1ea7u thanh to\u00e1n b\u1ea5t th\u01b0\u1eddng ho\u1eb7c nghi ng\u1edd gi\u1ea3 m\u1ea1o.<\/p>\n<\/div>\n<\/article>\n

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3. CH\u00cdNH S\u00c1CH X\u00c1C NH\u1eacN BOOKING<\/h3>\n
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3.1. X\u00e1c nh\u1eadn h\u1ee3p l\u1ec7:<\/strong> Booking \u0111\u01b0\u1ee3c xem l\u00e0 x\u00e1c nh\u1eadn khi kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c email, tin nh\u1eafn x\u00e1c nh\u1eadn ho\u1eb7c voucher c\u00f3 m\u00e3 booking t\u1eeb SST Travel. X\u00e1c nh\u1eadn th\u1ec3 hi\u1ec7n t\u1ed1i thi\u1ec3u t\u00ean d\u1ecbch v\u1ee5, ng\u00e0y \u0111i, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, \u0111i\u1ec3m \u0111\u00f3n ho\u1eb7c h\u01b0\u1edbng d\u1eabn t\u1eadp trung v\u00e0 tr\u1ea1ng th\u00e1i thanh to\u00e1n.<\/p>\n

3.2. Th\u1eddi gian x\u1eed l\u00fd:<\/strong> SST Travel c\u1ed1 g\u1eafng ph\u1ea3n h\u1ed3i trong th\u1eddi gian s\u1edbm nh\u1ea5t. Booking s\u00e1t ng\u00e0y, m\u00f9a cao \u0111i\u1ec3m, ng\u00e0y l\u1ec5 ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ea7n x\u00e1c nh\u1eadn t\u1eeb nh\u00e0 cung c\u1ea5p ch\u1ec9 c\u00f3 hi\u1ec7u l\u1ef1c sau khi SST Travel th\u00f4ng b\u00e1o c\u00f2n ch\u1ed7. N\u1ebfu d\u1ecbch v\u1ee5 kh\u00f4ng c\u00f2n, SST Travel s\u1ebd \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n thay th\u1ebf ho\u1eb7c ho\u00e0n l\u1ea1i s\u1ed1 ti\u1ec1n \u0111\u00e3 nh\u1eadn cho ph\u1ea7n d\u1ecbch v\u1ee5 kh\u00f4ng th\u1ec3 cung c\u1ea5p.<\/p>\n

3.3. Tr\u00e1ch nhi\u1ec7m ki\u1ec3m tra:<\/strong> Ngay khi nh\u1eadn x\u00e1c nh\u1eadn, kh\u00e1ch h\u00e0ng ph\u1ea3i ki\u1ec3m tra h\u1ecd t\u00ean, ng\u00e0y s\u1eed d\u1ee5ng, s\u1ed1 kh\u00e1ch, lo\u1ea1i ph\u00f2ng, \u0111i\u1ec3m \u0111\u00f3n, l\u1ecbch tr\u00ecnh v\u00e0 y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t. Sai l\u1ec7ch c\u1ea7n \u0111\u01b0\u1ee3c b\u00e1o ngay; vi\u1ec7c s\u1eeda \u0111\u1ed5i c\u00f3 th\u1ec3 ph\u00e1t sinh ph\u00ed theo \u0111i\u1ec1u ki\u1ec7n c\u1ee7a nh\u00e0 cung c\u1ea5p.<\/p>\n<\/div>\n<\/article>\n

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4. CH\u00cdNH S\u00c1CH H\u1ee6Y TOUR V\u00c0 HO\u00c0N TI\u1ec0N<\/h3>\n
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4.1. Nguy\u00ean t\u1eafc chung:<\/strong> \u0110i\u1ec1u ki\u1ec7n h\u1ee7y c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 t\u1ea1i trang s\u1ea3n ph\u1ea9m, b\u00e1o gi\u00e1 ho\u1eb7c x\u00e1c nh\u1eadn booking v\u00e0 \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng. Th\u1eddi \u0111i\u1ec3m h\u1ee7y \u0111\u01b0\u1ee3c t\u00ednh khi SST Travel nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u b\u1eb1ng v\u0103n b\u1ea3n qua email ho\u1eb7c k\u00eanh li\u00ean l\u1ea1c ch\u00ednh th\u1ee9c. Th\u1eddi h\u1ea1n \u0111\u01b0\u1ee3c t\u00ednh theo gi\u1edd \u0111\u1ecba ph\u01b0\u01a1ng t\u1ea1i n\u01a1i b\u1eaft \u0111\u1ea7u d\u1ecbch v\u1ee5.<\/p>\n

4.2. M\u1ee9c h\u1ee7y m\u1eb7c \u0111\u1ecbnh khi kh\u00f4ng c\u00f3 \u0111i\u1ec1u ki\u1ec7n ri\u00eang:<\/strong>
\n– Tour gh\u00e9p trong ng\u00e0y: h\u1ee7y t\u1eeb 48 gi\u1edd tr\u1edf l\u00ean tr\u01b0\u1edbc gi\u1edd kh\u1edfi h\u00e0nh: ho\u00e0n 100%; d\u01b0\u1edbi 48 gi\u1edd ho\u1eb7c kh\u00f4ng xu\u1ea5t hi\u1ec7n: kh\u00f4ng ho\u00e0n ti\u1ec1n.
\n– Tour nhi\u1ec1u ng\u00e0y c\u00f3 kh\u00e1ch s\u1ea1n: h\u1ee7y t\u1eeb 07 ng\u00e0y tr\u1edf l\u00ean: ho\u00e0n 100%; d\u01b0\u1edbi 07 ng\u00e0y ho\u1eb7c kh\u00f4ng xu\u1ea5t hi\u1ec7n: kh\u00f4ng ho\u00e0n ti\u1ec1n.
\n– Du thuy\u1ec1n H\u1ea1 Long\/Lan H\u1ea1 qua \u0111\u00eam: h\u1ee7y t\u1eeb 10 ng\u00e0y tr\u1edf l\u00ean: ho\u00e0n 100%; d\u01b0\u1edbi 10 ng\u00e0y ho\u1eb7c kh\u00f4ng xu\u1ea5t hi\u1ec7n: kh\u00f4ng ho\u00e0n ti\u1ec1n.
\nC\u00e1c kho\u1ea3n kh\u00f4ng ho\u00e0n l\u1ea1i \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o tr\u01b0\u1edbc s\u1ebd \u0111\u01b0\u1ee3c kh\u1ea5u tr\u1eeb.<\/em><\/p>\n

4.3. \u0110\u1ebfn mu\u1ed9n ho\u1eb7c kh\u00f4ng tham gia:<\/strong> Kh\u00e1ch h\u00e0ng \u0111\u1ebfn mu\u1ed9n, kh\u00f4ng c\u00f3 m\u1eb7t \u0111\u00fang \u0111i\u1ec3m\/gi\u1edd h\u1eb9n, kh\u00f4ng \u0111\u1ee7 gi\u1ea5y t\u1edd, b\u1ecb t\u1eeb ch\u1ed1i v\u1eadn chuy\u1ec3n\/xu\u1ea5t nh\u1eadp c\u1ea3nh ho\u1eb7c t\u1ef1 \u00fd b\u1ecf ch\u01b0\u01a1ng tr\u00ecnh \u0111\u01b0\u1ee3c xem l\u00e0 kh\u00f4ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5; SST Travel kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 ho\u00e0n ti\u1ec1n cho ph\u1ea7n d\u1ecbch v\u1ee5 b\u1ecb b\u1ecf l\u1ee1.<\/p>\n

4.4. H\u1ee7y ho\u1eb7c thay \u0111\u1ed5i t\u1eeb SST Travel\/nh\u00e0 cung c\u1ea5p:<\/strong> N\u1ebfu SST Travel ho\u1eb7c nh\u00e0 cung c\u1ea5p kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 v\u00ec l\u00fd do thu\u1ed9c tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh, kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng \u00e1n thay th\u1ebf t\u01b0\u01a1ng \u0111\u01b0\u01a1ng, \u0111\u1ed5i ng\u00e0y ho\u1eb7c nh\u1eadn l\u1ea1i s\u1ed1 ti\u1ec1n c\u1ee7a ph\u1ea7n d\u1ecbch v\u1ee5 ch\u01b0a cung c\u1ea5p. Tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng, SST Travel \u01b0u ti\u00ean \u0111\u1ed5i ng\u00e0y, \u0111\u1ed5i d\u1ecbch v\u1ee5 ho\u1eb7c ho\u00e0n ph\u1ea7n chi ph\u00ed thu h\u1ed3i \u0111\u01b0\u1ee3c sau khi tr\u1eeb kho\u1ea3n th\u1ef1c t\u1ebf kh\u00f4ng th\u1ec3 ho\u00e0n t\u1eeb nh\u00e0 cung c\u1ea5p.<\/p>\n

4.5. Th\u1eddi gian ho\u00e0n ti\u1ec1n:<\/strong> Sau khi x\u00e1c nh\u1eadn s\u1ed1 ti\u1ec1n \u0111\u01b0\u1ee3c ho\u00e0n, SST Travel x\u1eed l\u00fd ho\u00e0n trong kho\u1ea3ng 07\u201315 ng\u00e0y l\u00e0m vi\u1ec7c. Th\u1eddi gian ti\u1ec1n v\u1ec1 t\u00e0i kho\u1ea3n c\u00f2n ph\u1ee5 thu\u1ed9c ng\u00e2n h\u00e0ng, t\u1ed5 ch\u1ee9c th\u1ebb ho\u1eb7c c\u1ed5ng thanh to\u00e1n.<\/p>\n<\/div>\n<\/article>\n

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5. CH\u00cdNH S\u00c1CH \u0110\u1ed4I HO\u1eb6C \u0110I\u1ec0U CH\u1ec8NH D\u1ecaCH V\u1ee4<\/h3>\n
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5.1. Y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng:<\/strong> Y\u00eau c\u1ea7u \u0111\u1ed5i ng\u00e0y, \u0111\u1ed5i t\u00ean, thay l\u1ecbch tr\u00ecnh, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, lo\u1ea1i ph\u00f2ng, \u0111i\u1ec3m \u0111\u00f3n ho\u1eb7c d\u1ecbch v\u1ee5 ph\u1ea3i \u0111\u01b0\u1ee3c g\u1eedi b\u1eb1ng v\u0103n b\u1ea3n. Vi\u1ec7c thay \u0111\u1ed5i t\u00f9y thu\u1ed9c kh\u1ea3 n\u0103ng cung \u1ee9ng v\u00e0 ch\u1ec9 c\u00f3 hi\u1ec7u l\u1ef1c khi SST Travel x\u00e1c nh\u1eadn. Kh\u00e1ch h\u00e0ng thanh to\u00e1n ph\u1ea7n ch\u00eanh l\u1ec7ch gi\u00e1, ph\u00ed thay \u0111\u1ed5i v\u00e0 chi ph\u00ed kh\u00f4ng th\u1ec3 thu h\u1ed3i (n\u1ebfu c\u00f3).<\/p>\n

5.2. Thay \u0111\u1ed5i c\u1ea7n thi\u1ebft trong qu\u00e1 tr\u00ecnh cung c\u1ea5p:<\/strong> SST Travel c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh th\u1ee9 t\u1ef1 tham quan, gi\u1edd kh\u1edfi h\u00e0nh, ph\u01b0\u01a1ng ti\u1ec7n, \u0111i\u1ec3m \u0111\u00f3n ho\u1eb7c nh\u00e0 cung c\u1ea5p v\u00ec giao th\u00f4ng, th\u1eddi ti\u1ebft, an to\u00e0n, quy \u0111\u1ecbnh c\u1ee7a c\u01a1 quan ch\u1ee9c n\u0103ng ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n v\u1eadn h\u00e0nh, v\u1edbi \u0111i\u1ec1u ki\u1ec7n kh\u00f4ng l\u00e0m gi\u1ea3m \u0111\u00e1ng k\u1ec3 t\u1ed5ng th\u1ec3 quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

5.3. Chuy\u1ec3n nh\u01b0\u1ee3ng booking:<\/strong> Vi\u1ec7c \u0111\u1ed5i ng\u01b0\u1eddi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ch\u1ec9 \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn khi nh\u00e0 cung c\u1ea5p cho ph\u00e9p v\u00e0 ch\u01b0a xu\u1ea5t ch\u1ee9ng t\u1eeb\/v\u00e9 theo t\u00ean. Ng\u01b0\u1eddi thay th\u1ebf ph\u1ea3i \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n tham gia; m\u1ecdi chi ph\u00ed ph\u00e1t sinh do kh\u00e1ch h\u00e0ng ch\u1ecbu.<\/p>\n<\/div>\n<\/article>\n

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6. CH\u00cdNH S\u00c1CH B\u1ea2O M\u1eacT V\u00c0 B\u1ea2O V\u1ec6 D\u1eee LI\u1ec6U C\u00c1 NH\u00c2N<\/h3>\n
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6.1 – 6.4. Thu th\u1eadp & Chia s\u1ebb d\u1eef li\u1ec7u:<\/strong> SST Travel thu th\u1eadp th\u00f4ng tin \u0111\u1ecbnh danh, li\u00ean h\u1ec7, h\u00e0nh tr\u00ecnh, thanh to\u00e1n, h\u1ed9 chi\u1ebfu\/visa v\u00e0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t nh\u1eb1m th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5, thanh to\u00e1n, b\u1ea3o \u0111\u1ea3m an to\u00e0n v\u00e0 tu\u00e2n th\u1ee7 ph\u00e1p lu\u1eadt. D\u1eef li\u1ec7u \u0111\u01b0\u1ee3c chia s\u1ebb an to\u00e0n v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c cung \u1ee9ng li\u00ean quan v\u00e0 tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng b\u1ecb mua b\u00e1n.<\/p>\n

6.5 – 6.7. L\u01b0u tr\u1eef, B\u1ea3o m\u1eadt & Quy\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng:<\/strong> D\u1eef li\u1ec7u \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef b\u1ea3o m\u1eadt theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt. Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n truy c\u1eadp, ch\u1ec9nh s\u1eeda ho\u1eb7c y\u00eau c\u1ea7u x\u00f3a d\u1eef li\u1ec7u b\u1eb1ng c\u00e1ch li\u00ean h\u1ec7 qua email: operate@ssttravel.vn<\/strong> v\u1edbi ti\u00eau \u0111\u1ec1 \u201cY\u00eau c\u1ea7u b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n\u201d.<\/p>\n<\/div>\n<\/article>\n

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7. CH\u00cdNH S\u00c1CH GI\u1ea2I QUY\u1ebeT KHI\u1ebeU N\u1ea0I<\/h3>\n
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7.1. K\u00eanh ti\u1ebfp nh\u1eadn:<\/strong> Kh\u00e1ch h\u00e0ng g\u1eedi khi\u1ebfu n\u1ea1i qua email operate@ssttravel.vn<\/strong> ho\u1eb7c hotline\/WhatsApp +84 707 260 119<\/strong>, k\u00e8m m\u00e3 booking, m\u00f4 t\u1ea3 s\u1ef1 vi\u1ec7c, th\u1eddi gian, ch\u1ee9ng t\u1eeb v\u00e0 y\u00eau c\u1ea7u gi\u1ea3i quy\u1ebft. S\u1ef1 c\u1ed1 \u0111ang di\u1ec5n ra trong tour c\u1ea7n \u0111\u01b0\u1ee3c b\u00e1o ngay cho h\u01b0\u1edbng d\u1eabn vi\u00ean\/\u0111i\u1ec1u h\u00e0nh.<\/p>\n

7.2 – 7.3. Quy tr\u00ecnh & Nguy\u00ean t\u1eafc:<\/strong> SST Travel x\u00e1c nh\u1eadn ti\u1ebfp nh\u1eadn trong t\u1ed1i \u0111a 03 ng\u00e0y l\u00e0m vi\u1ec7c v\u00e0 \u0111\u1ec1 xu\u1ea5t h\u01b0\u1edbng x\u1eed l\u00fd trong v\u00f2ng 07 ng\u00e0y l\u00e0m vi\u1ec7c. Hai b\u00ean \u01b0u ti\u00ean th\u01b0\u01a1ng l\u01b0\u1ee3ng tr\u00ean c\u01a1 s\u1edf ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/p>\n<\/div>\n<\/article>\n

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8. \u0110I\u1ec0U KHO\u1ea2N V\u00c0 \u0110I\u1ec0U KI\u1ec6N GIAO D\u1ecaCH CHUNG<\/h3>\n
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8.1. Ch\u1ea5p thu\u1eadn \u0111i\u1ec1u ki\u1ec7n:<\/strong> B\u1eb1ng vi\u1ec7c \u0111\u00e1nh d\u1ea5u \u00f4 \u0111\u1ed3ng \u00fd, g\u1eedi y\u00eau c\u1ea7u \u0111\u1eb7t tour ho\u1eb7c thanh to\u00e1n sau khi \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch, kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn \u0111\u00e3 \u0111\u1ecdc, hi\u1ec3u v\u00e0 \u0111\u1ed3ng \u00fd v\u1edbi ch\u00ednh s\u00e1ch chung, \u0111i\u1ec1u ki\u1ec7n ri\u00eang c\u1ee7a d\u1ecbch v\u1ee5 v\u00e0 th\u00f4ng tin tr\u00ean x\u00e1c nh\u1eadn booking.<\/p>\n

8.2. Tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng:<\/strong> Kh\u00e1ch h\u00e0ng t\u1ef1 b\u1ea3o \u0111\u1ea3m h\u1ed9 chi\u1ebfu, visa, gi\u1ea5y ph\u00e9p, \u0111i\u1ec1u ki\u1ec7n xu\u1ea5t nh\u1eadp c\u1ea3nh, s\u1ee9c kh\u1ecfe v\u00e0 b\u1ea3o hi\u1ec3m ph\u00f9 h\u1ee3p; tu\u00e2n th\u1ee7 gi\u1edd h\u1eb9n, h\u01b0\u1edbng d\u1eabn an to\u00e0n, ph\u00e1p lu\u1eadt v\u00e0 quy \u0111\u1ecbnh t\u1ea1i \u0111i\u1ec3m \u0111\u1ebfn; b\u1ea3o qu\u1ea3n t\u00e0i s\u1ea3n c\u00e1 nh\u00e2n; \u1ee9ng x\u1eed ph\u00f9 h\u1ee3p v\u00e0 b\u1ed3i th\u01b0\u1eddng thi\u1ec7t h\u1ea1i do m\u00ecnh g\u00e2y ra.<\/p>\n

8.3. Gi\u1edbi h\u1ea1n tr\u00e1ch nhi\u1ec7m:<\/strong> SST Travel ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 trong ph\u1ea1m vi ph\u00e1p lu\u1eadt v\u00e0 ph\u1ea7n c\u00f4ng vi\u1ec7c do m\u00ecnh tr\u1ef1c ti\u1ebfp cung c\u1ea5p\/\u0111i\u1ec1u ph\u1ed1i. SST Travel kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho thi\u1ec7t h\u1ea1i gi\u00e1n ti\u1ebfp ho\u1eb7c s\u1ef1 ki\u1ec7n ngo\u00e0i ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd nh\u01b0 thi\u00ean tai, d\u1ecbch b\u1ec7nh, chi\u1ebfn tranh, \u0111\u00ecnh c\u00f4ng, l\u1ec7nh c\u01a1 quan nh\u00e0 n\u01b0\u1edbc, \u0111\u00f3ng c\u1eeda \u0111i\u1ec3m tham quan, h\u1ee7y\/ch\u1eadm chuy\u1ebfn.<\/p>\n

8.4. S\u1edf h\u1eefu tr\u00ed tu\u1ec7:<\/strong> N\u1ed9i dung, h\u00ecnh \u1ea3nh, nh\u00e3n hi\u1ec7u v\u00e0 thi\u1ebft k\u1ebf tr\u00ean website thu\u1ed9c SST Travel ho\u1eb7c b\u00ean c\u1ea5p ph\u00e9p. Kh\u00f4ng \u0111\u01b0\u1ee3c sao ch\u00e9p, khai th\u00e1c th\u01b0\u01a1ng m\u1ea1i ho\u1eb7c s\u1eed d\u1ee5ng g\u00e2y nh\u1ea7m l\u1eabn n\u1ebfu ch\u01b0a c\u00f3 ch\u1ea5p thu\u1eadn b\u1eb1ng v\u0103n b\u1ea3n.<\/p>\n

8.5. Lu\u1eadt \u00e1p d\u1ee5ng v\u00e0 c\u1eadp nh\u1eadt:<\/strong> Giao d\u1ecbch ch\u1ecbu s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh c\u1ee7a ph\u00e1p lu\u1eadt Vi\u1ec7t Nam. SST Travel c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt ho\u1eb7c khi c\u00f3 l\u1ee3i h\u01a1n cho kh\u00e1ch h\u00e0ng.<\/p>\n<\/div>\n<\/article>\n

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9. QUY \u0110\u1ecaNH V\u1ec0 GI\u00c1, THU\u1ebe V\u00c0 PH\u1ee4 PH\u00cd<\/h3>\n
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9.1 – 9.4. Gi\u00e1, Thu\u1ebf & Sai s\u00f3t hi\u1ec3n th\u1ecb:<\/strong> Gi\u00e1 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n b\u1eb1ng \u0111\u1ed3ng ti\u1ec1n ghi tr\u00ean website\/b\u00e1o gi\u00e1 v\u00e0 \u00e1p d\u1ee5ng cho \u0111\u00fang ng\u00e0y \u0111i, s\u1ed1 kh\u00e1ch, \u0111\u1ed9 tu\u1ed5i. Ph\u1ee5 thu c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng cho l\u1ec5\/T\u1ebft, cu\u1ed1i tu\u1ea7n, ph\u00f2ng \u0111\u01a1n. N\u1ebfu c\u00f3 l\u1ed7i k\u1ef9 thu\u1eadt ho\u1eb7c sai s\u00f3t r\u00f5 r\u00e0ng v\u1ec1 gi\u00e1, SST Travel s\u1ebd th\u00f4ng b\u00e1o tr\u01b0\u1edbc khi x\u00e1c nh\u1eadn booking \u0111\u1ec3 kh\u00e1ch l\u1ef1a ch\u1ecdn thanh to\u00e1n gi\u00e1 \u0111\u00fang ho\u1eb7c h\u1ee7y nh\u1eadn l\u1ea1i 100% ti\u1ec1n.<\/p>\n<\/div>\n<\/article>\n

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10. CH\u00cdNH S\u00c1CH KI\u1ec2M TRA\/X\u00c1C NH\u1eacN D\u1ecaCH V\u1ee4 TR\u01af\u1edaC KHI THANH TO\u00c1N<\/h3>\n
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10.1 – 10.3. Ki\u1ec3m tra tr\u01b0\u1edbc thanh to\u00e1n:<\/strong> Tr\u01b0\u1edbc b\u01b0\u1edbc thanh to\u00e1n cu\u1ed1i c\u00f9ng, kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin chi ti\u1ebft v\u1ec1 tour, gi\u00e1, ph\u1ee5 thu v\u00e0 \u0111i\u1ec1u ki\u1ec7n h\u1ee7y\/\u0111\u1ed5i. Ho\u00e0n t\u1ea5t thanh to\u00e1n \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ecdc, hi\u1ec3u v\u00e0 \u0111\u1ed3ng \u00fd to\u00e0n b\u1ed9 \u0111i\u1ec1u kho\u1ea3n c\u1ee7a SST Travel.<\/p>\n<\/div>\n<\/article>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

\ud83d\udccb \u0110I\u1ec0U KHO\u1ea2N CHUNG V\u00c0 CH\u00cdNH S\u00c1CH D\u1ecaCH V\u1ee4 SST Travel \u2014 Qu\u1ea3n l\u00fd b\u1edfi C\u00f4ng ty TNHH Du l\u1ecbch Qu\u1ed1c t\u1ebf Ng\u00f4i Sao S\u00e1ng 1. CH\u00cdNH S\u00c1CH \u0110\u1eb6T TOUR 1.1. Ph\u1ea1m vi \u00e1p d\u1ee5ng: Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng \u0111\u1eb7t d\u1ecbch v\u1ee5 tr\u1ef1c ti\u1ebfp v\u1edbi SST Travel qua website, email, hotline, […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1037","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/comments?post=1037"}],"version-history":[{"count":1,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1037\/revisions"}],"predecessor-version":[{"id":1039,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1037\/revisions\/1039"}],"wp:attachment":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/media?parent=1037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}