{"id":1042,"date":"2026-08-20T16:43:20","date_gmt":"2026-08-20T09:43:20","guid":{"rendered":"https:\/\/ssttravel.vn\/?page_id=1042"},"modified":"2026-08-20T16:43:20","modified_gmt":"2026-08-20T09:43:20","slug":"dat-tour-xac-nhan","status":"publish","type":"page","link":"https:\/\/ssttravel.vn\/vi\/dieu-khoan-chinh-sach\/dat-tour-xac-nhan\/","title":{"rendered":"\u0110\u1eb7t Tour & X\u00e1c Nh\u1eadn"},"content":{"rendered":"

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\u0110\u1eb7t tour v\u00e0 X\u00e1c nh\u1eadn<\/h2>\n<\/div>\n
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Ch\u00ednh s\u00e1ch \u0111\u1eb7t tour<\/h3>\n
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1.1. Ph\u1ea1m vi \u00e1p d\u1ee5ng:<\/strong> Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng \u0111\u1eb7t d\u1ecbch v\u1ee5 tr\u1ef1c ti\u1ebfp v\u1edbi SST Travel qua website, email, hotline, WhatsApp ho\u1eb7c c\u00e1c k\u00eanh b\u00e1n h\u00e0ng tr\u1ef1c ti\u1ebfp ch\u00ednh th\u1ee9c. \u0110\u1ed1i v\u1edbi c\u00e1c booking th\u1ef1c hi\u1ec7n qua n\u1ec1n t\u1ea3ng trung gian\/OTA, c\u00e1c \u0111i\u1ec1u ki\u1ec7n hi\u1ec3n th\u1ecb v\u00e0 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ch\u1ea5p thu\u1eadn tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng.<\/p>\n

1.2. Th\u00f4ng tin kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p:<\/strong> Kh\u00e1ch h\u00e0ng ph\u1ea3i cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u00ednh x\u00e1c c\u00e1c th\u00f4ng tin: h\u1ecd t\u00ean theo h\u1ed9 chi\u1ebfu\/gi\u1ea5y t\u1edd t\u00f9y th\u00e2n, ng\u00e0y sinh khi c\u00f3 y\u00eau c\u1ea7u, qu\u1ed1c t\u1ecbch, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, ng\u00e0y s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, \u0111i\u1ec3m \u0111\u00f3n\/tr\u1ea3, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t. SST Travel kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi chi ph\u00ed ho\u1eb7c s\u1ef1 gi\u00e1n \u0111o\u1ea1n ph\u00e1t sinh do th\u00f4ng tin sai l\u1ec7ch, thi\u1ebfu s\u00f3t ho\u1eb7c ch\u1eadm tr\u1ec5 t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/p>\n

1.3. Gi\u00e1 tr\u1ecb c\u1ee7a y\u00eau c\u1ea7u \u0111\u1eb7t tour:<\/strong> Vi\u1ec7c g\u1eedi bi\u1ec3u m\u1eabu, nh\u1ea5n “\u0110\u1eb7t ngay”, nh\u1eadn b\u00e1o gi\u00e1 ho\u1eb7c nh\u1eadn \u0111\u01b0\u1eddng d\u1eabn thanh to\u00e1n kh\u00f4ng m\u1eb7c nhi\u00ean c\u1ea5u th\u00e0nh m\u1ed9t booking \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn. Booking ch\u1ec9 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn khi SST Travel ki\u1ec3m tra kh\u1ea3 n\u0103ng cung \u1ee9ng, nh\u1eadn \u0111\u01b0\u1ee3c kho\u1ea3n thanh to\u00e1n\/\u0111\u1eb7t c\u1ecdc theo y\u00eau c\u1ea7u v\u00e0 ph\u00e1t h\u00e0nh x\u00e1c nh\u1eadn booking.<\/p>\n

1.4. \u0110i\u1ec1u ki\u1ec7n d\u1ecbch v\u1ee5 ri\u00eang:<\/strong> L\u1ecbch tr\u00ecnh, d\u1ecbch v\u1ee5 bao g\u1ed3m\/kh\u00f4ng bao g\u1ed3m, ch\u00ednh s\u00e1ch tr\u1ebb em, ph\u1ee5 thu, y\u00eau c\u1ea7u s\u1ee9c kh\u1ecfe, th\u1eddi h\u1ea1n h\u1ee7y\/\u0111\u1ed5i v\u00e0 c\u00e1c l\u01b0u \u00fd t\u1ea1i trang tour, b\u00e1o gi\u00e1 ho\u1eb7c x\u00e1c nh\u1eadn booking l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a th\u1ecfa thu\u1eadn.<\/p>\n<\/div>\n<\/article>\n

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Ch\u00ednh s\u00e1ch x\u00e1c nh\u1eadn booking<\/h3>\n
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2.1. X\u00e1c nh\u1eadn h\u1ee3p l\u1ec7:<\/strong> Booking \u0111\u01b0\u1ee3c coi l\u00e0 x\u00e1c nh\u1eadn khi kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c email, tin nh\u1eafn ho\u1eb7c voucher c\u00f3 m\u00e3 booking t\u1eeb SST Travel. X\u00e1c nh\u1eadn ph\u1ea3i hi\u1ec3n th\u1ecb t\u1ed1i thi\u1ec3u t\u00ean d\u1ecbch v\u1ee5, ng\u00e0y \u0111i, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, \u0111i\u1ec3m \u0111\u00f3n v\u00e0 tr\u1ea1ng th\u00e1i thanh to\u00e1n.<\/p>\n

2.2. Th\u1eddi gian x\u1eed l\u00fd:<\/strong> SST Travel n\u1ed7 l\u1ef1c ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng. C\u00e1c booking s\u00e1t ng\u00e0y, m\u00f9a cao \u0111i\u1ec3m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ea7n nh\u00e0 cung c\u1ea5p x\u00e1c nh\u1eadn ch\u1ec9 c\u00f3 hi\u1ec7u l\u1ef1c sau khi SST Travel th\u00f4ng b\u00e1o c\u00f2n ch\u1ed7. N\u1ebfu kh\u00f4ng c\u00f3 ch\u1ed7, SST Travel s\u1ebd \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n thay th\u1ebf ho\u1eb7c ho\u00e0n ti\u1ec1n.<\/p>\n

2.3. Tr\u00e1ch nhi\u1ec7m ki\u1ec3m tra:<\/strong> Ngay khi nh\u1eadn x\u00e1c nh\u1eadn, kh\u00e1ch h\u00e0ng ph\u1ea3i ki\u1ec3m tra k\u1ef9 h\u1ecd t\u00ean, ng\u00e0y \u0111i, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, lo\u1ea1i ph\u00f2ng, \u0111i\u1ec3m \u0111\u00f3n, l\u1ecbch tr\u00ecnh v\u00e0 c\u00e1c y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t. M\u1ecdi sai l\u1ec7ch c\u1ea7n \u0111\u01b0\u1ee3c b\u00e1o ngay; vi\u1ec7c ch\u1ec9nh s\u1eeda c\u00f3 th\u1ec3 ph\u00e1t sinh ph\u00ed t\u1eeb nh\u00e0 cung c\u1ea5p.<\/p>\n<\/div>\n<\/article>\n

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Ch\u00ednh s\u00e1ch \u0111\u1ed5i ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh d\u1ecbch v\u1ee5<\/h3>\n
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3.1. Y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng:<\/strong> C\u00e1c y\u00eau c\u1ea7u \u0111\u1ed5i ng\u00e0y, \u0111\u1ed5i t\u00ean, c\u1eadp nh\u1eadt l\u1ecbch tr\u00ecnh, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, lo\u1ea1i ph\u00f2ng, \u0111i\u1ec3m \u0111\u00f3n ho\u1eb7c d\u1ecbch v\u1ee5 ph\u1ea3i \u0111\u01b0\u1ee3c g\u1eedi b\u1eb1ng v\u0103n b\u1ea3n. Vi\u1ec7c thay \u0111\u1ed5i ph\u1ee5 thu\u1ed9c v\u00e0o kh\u1ea3 n\u0103ng cung \u1ee9ng v\u00e0 x\u00e1c nh\u1eadn c\u1ee7a SST Travel. Kh\u00e1ch h\u00e0ng ch\u1ecbu chi ph\u00ed ch\u00eanh l\u1ec7ch gi\u00e1, ph\u00ed thay \u0111\u1ed5i v\u00e0 c\u00e1c kho\u1ea3n ph\u00ed kh\u00f4ng th\u1ec3 ho\u00e0n l\u1ea1i.<\/p>\n

3.2. Thay \u0111\u1ed5i c\u1ea7n thi\u1ebft trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh:<\/strong> SST Travel c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh th\u1ee9 t\u1ef1 tham quan, gi\u1edd kh\u1edfi h\u00e0nh, ph\u01b0\u01a1ng ti\u1ec7n, \u0111i\u1ec3m \u0111\u00f3n ho\u1eb7c nh\u00e0 cung c\u1ea5p do t\u00ecnh h\u00ecnh giao th\u00f4ng, th\u1eddi ti\u1ebft, an to\u00e0n, quy \u0111\u1ecbnh c\u01a1 quan nh\u00e0 n\u01b0\u1edbc ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n v\u1eadn h\u00e0nh, v\u1edbi \u0111i\u1ec1u ki\u1ec7n quy\u1ec1n l\u1ee3i t\u1ed5ng th\u1ec3 c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng b\u1ecb gi\u1ea3m s\u00fat \u0111\u00e1ng k\u1ec3.<\/p>\n

3.3. Chuy\u1ec3n nh\u01b0\u1ee3ng booking:<\/strong> Vi\u1ec7c thay \u0111\u1ed5i ng\u01b0\u1eddi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ch\u1ec9 \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn n\u1ebfu nh\u00e0 cung c\u1ea5p cho ph\u00e9p v\u00e0 ch\u1ee9ng t\u1eeb\/v\u00e9 ch\u01b0a \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh theo t\u00ean c\u0169. Ng\u01b0\u1eddi thay th\u1ebf ph\u1ea3i \u0111\u00e1p \u1ee9ng m\u1ecdi \u0111i\u1ec1u ki\u1ec7n tham gia v\u00e0 kh\u00e1ch h\u00e0ng ch\u1ecbu m\u1ecdi chi ph\u00ed ph\u00e1t sinh.<\/p>\n<\/div>\n<\/article>\n

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Ch\u00ednh s\u00e1ch ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi thanh to\u00e1n<\/h3>\n
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Tr\u01b0\u1edbc b\u01b0\u1edbc thanh to\u00e1n cu\u1ed1i c\u00f9ng, kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin chi ti\u1ebft v\u1ec1 t\u00ean tour, ng\u00e0y th\u00e1ng, gi\u00e1 c\u1ea3, ph\u1ee5 thu v\u00e0 \u0111i\u1ec1u ki\u1ec7n h\u1ee7y\/\u0111\u1ed5i. Vi\u1ec7c ho\u00e0n t\u1ea5t thanh to\u00e1n \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ecdc, hi\u1ec3u v\u00e0 \u0111\u1ed3ng \u00fd v\u1edbi to\u00e0n b\u1ed9 \u0111i\u1ec1u kho\u1ea3n c\u1ee7a SST Travel.<\/p>\n<\/div>\n<\/article>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

\u0110\u1eb7t tour v\u00e0 X\u00e1c nh\u1eadn Ch\u00ednh s\u00e1ch \u0111\u1eb7t tour 1.1. Ph\u1ea1m vi \u00e1p d\u1ee5ng: Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng \u0111\u1eb7t d\u1ecbch v\u1ee5 tr\u1ef1c ti\u1ebfp v\u1edbi SST Travel qua website, email, hotline, WhatsApp ho\u1eb7c c\u00e1c k\u00eanh b\u00e1n h\u00e0ng tr\u1ef1c ti\u1ebfp ch\u00ednh th\u1ee9c. \u0110\u1ed1i v\u1edbi c\u00e1c booking th\u1ef1c hi\u1ec7n qua n\u1ec1n t\u1ea3ng trung gian\/OTA, […]\n","protected":false},"author":1,"featured_media":0,"parent":1037,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1042","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1042","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/comments?post=1042"}],"version-history":[{"count":1,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1042\/revisions"}],"predecessor-version":[{"id":1043,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1042\/revisions\/1043"}],"up":[{"embeddable":true,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1037"}],"wp:attachment":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/media?parent=1042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}