{"id":1060,"date":"2026-08-20T16:53:14","date_gmt":"2026-08-20T09:53:14","guid":{"rendered":"https:\/\/ssttravel.vn\/?page_id=1060"},"modified":"2026-08-29T09:19:25","modified_gmt":"2026-08-29T02:19:25","slug":"payment-policy","status":"publish","type":"page","link":"https:\/\/ssttravel.vn\/policies-terms\/payment-policy\/","title":{"rendered":"Payment Policy"},"content":{"rendered":"
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PAYMENT POLICY<\/h2>\n<\/div>\n

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01.<\/span> Payment Methods<\/h3>\n
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  • Bank transfer according to account information published or provided by SST Travel during the booking process.<\/li>\n
  • Payment via card or secure payment gateways\/links provided by SST Travel.<\/li>\n
  • Payment using vouchers, discount codes, or promotional balances if customers have them and applicable conditions permit.<\/li>\n
  • Other payment methods officially published on the website or confirmed by SST Travel via valid writing, email, or message.<\/li>\n<\/ul>\n<\/article>\n

    <\/p>\n

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    02.<\/span> Payment Steps<\/h3>\n
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    1. Customer selects services and provides information;<\/li>\n
    2. SST Travel checks availability and sends a quotation\/order summary;<\/li>\n
    3. Customer checks information, reads, and agrees to the policies;<\/li>\n
    4. Customer makes payment according to instructions;<\/li>\n
    5. SST Travel reconciles and issues booking confirmation\/voucher.<\/li>\n<\/ol>\n<\/article>\n

      <\/p>\n

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      03.<\/span> Timing, Payment Amount, and Transaction Fees<\/h3>\n

      Timing and Payment Amount:<\/strong> Unless otherwise specified in the quotation or confirmation, customers must pay 100% of the booking value to hold spaces. For deposit methods, the remaining balance must be paid on time; overdue payments will allow SST Travel to release the service after notice.<\/p>\n

      Transaction Fees:<\/strong> Bank fees, foreign exchange conversion fees, card fees, or intermediary payment fees (if any) shall be borne by the customer unless notified as included. The amount actually received by SST Travel must match the exact required payment value.<\/p>\n<\/article>\n

      <\/p>\n

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      04.<\/span> Security and Safety in Payment<\/h3>\n

      SST Travel never requests passwords, OTP codes, PIN codes, or full card security information via email or message. Customers must notify immediately if unusual payment requests are detected. SST Travel commits to applying necessary measures to ensure safety and information security during payment processes on ssttravel.vn.<\/p>\n

      4.1. Security of Payment Information<\/h4>\n
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      • Customer payment information is transmitted via encrypted connections and security measures applied to limit the risk of unauthorized access.<\/li>\n
      • Transaction authentication is performed according to methods stipulated by banks at specific times (including but not limited to OTP, Smart OTP, or other legal authentication forms).<\/li>\n<\/ul>\n

        4.2. Storage of Payment Information<\/h4>\n
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        • SST Travel does not collect or store bank card information or user bank account login details.<\/li>\n
        • In case customers choose to save payment methods for future transactions, the website only stores tokens (Identifiers);<\/li>\n
        • The website only stores necessary information serving reconciliation and transaction management such as order codes, transaction codes, payment times, payment methods, and payment statuses.<\/li>\n<\/ul>\n

          4.3. Customer Responsibilities<\/h4>\n

          To ensure safety during the payment process, customers have the responsibility to:<\/p>\n

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          • Keep account information, passwords, OTP codes, and transaction authentication methods confidential.<\/li>\n
          • Do not provide payment authentication information to any organization or individual, except when executing transactions through banks or legitimate Payment Gateway Partners.<\/li>\n
          • Carefully check order information, payment values, and recipient details before confirming transactions.<\/li>\n
          • Notify SST Travel or the bank immediately upon discovering signs of abnormal transactions or suspected unauthorized access.<\/li>\n<\/ul>\n

            4.4. Handling Payment Incidents<\/h4>\n

            In case of detecting signs of fraud, unauthorized access, abnormal transactions, or requests from competent state authorities, SST Travel reserves the right to temporarily refuse or suspend transaction processing to conduct verification to protect the legitimate rights and interests of customers as well as the company.<\/p>\n

            SST Travel commits to complying with Vietnamese legal regulations on electronic transactions, cashless payments, personal data protection, and related legal provisions during the reception, processing, and security of customers’ payment information.<\/p>\n<\/article>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

            PAYMENT POLICY 01. Payment Methods Bank transfer according to account information published or provided by SST Travel during the booking process. Payment via card or secure payment gateways\/links provided by SST Travel. Payment using vouchers, discount codes, or promotional balances if customers have them and applicable conditions permit. Other payment methods officially published on the […]\n","protected":false},"author":1,"featured_media":0,"parent":993,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-1060","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t