{"id":1355,"date":"2026-08-28T12:09:39","date_gmt":"2026-08-28T05:09:39","guid":{"rendered":"https:\/\/ssttravel.vn\/?page_id=1355"},"modified":"2026-08-28T16:05:04","modified_gmt":"2026-08-28T09:05:04","slug":"quyen-va-nghia-vu-cua-cac-ben","status":"publish","type":"page","link":"https:\/\/ssttravel.vn\/vi\/dieu-khoan-chinh-sach\/quyen-va-nghia-vu-cua-cac-ben\/","title":{"rendered":"Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a c\u00e1c b\u00ean"},"content":{"rendered":"
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QUY\u1ec0N V\u00c0 NGH\u0128A V\u1ee4 C\u1ee6A C\u00c1C B\u00caN<\/h2>\n<\/div>\n

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01.<\/span> Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a C\u00d4NG TY TNHH DU L\u1ecaCH QU\u1ed0C T\u1ebe NG\u00d4I SAO S\u00c1NG (Ch\u1ee7 s\u1edf h\u1eefu website ssttravel.vn)<\/h3>\n

1.1. Quy\u1ec1n c\u1ee7a SST Travel<\/h4>\n
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  • Ban h\u00e0nh, s\u1eeda \u0111\u1ed5i v\u00e0 c\u00f4ng khai \u0111i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng, \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch, ch\u00ednh s\u00e1ch gi\u00e1, ch\u00ednh s\u00e1ch thanh to\u00e1n, ch\u00ednh s\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5, ch\u00ednh s\u00e1ch h\u1ee7y\/ho\u00e0n ti\u1ec1n, ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt v\u00e0 c\u00e1c quy \u0111\u1ecbnh v\u1eadn h\u00e0nh kh\u00e1c tr\u00ean website.<\/li>\n
  • \u0110\u0103ng t\u1ea3i, c\u1eadp nh\u1eadt, ch\u1ec9nh s\u1eeda th\u00f4ng tin v\u1ec1 d\u1ecbch v\u1ee5, gi\u00e1 b\u00e1n, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i v\u00e0 c\u00e1c ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng tr\u00ean website theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n
  • Cung c\u1ea5p, s\u1eeda \u0111\u1ed5i, c\u1eadp nh\u1eadt ho\u1eb7c t\u1ea1m ng\u1eebng d\u1ecbch v\u1ee5 \u0111\u1ec3 b\u1ea3o tr\u00ec, n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng ho\u1eb7c theo y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n.<\/li>\n
  • Ki\u1ec3m duy\u1ec7t, ch\u1ec9nh s\u1eeda, chu\u1ea9n h\u00f3a, \u1ea9n ho\u1eb7c t\u1eeb ch\u1ed1i c\u00f4ng b\u1ed1 th\u00f4ng tin tour\/d\u1ecbch v\u1ee5 n\u1ebfu n\u1ed9i dung kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7, kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng ph\u00f9 h\u1ee3p ti\u00eau chu\u1ea9n SST Travel ho\u1eb7c c\u00f3 nguy c\u01a1 vi ph\u1ea1m ph\u00e1p lu\u1eadt.<\/li>\n
  • T\u1ea1m ng\u1eebng b\u00e1n, \u1ea9n ho\u1eb7c h\u1ee7y s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 khi h\u1ebft ch\u1ed7, sai gi\u00e1, sai th\u00f4ng tin, c\u00f3 r\u1ee7i ro ch\u1ea5t l\u01b0\u1ee3ng, c\u00f3 y\u00eau c\u1ea7u t\u1eeb \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel, c\u00f3 s\u1ef1 ki\u1ec7n b\u1ea5t kh\u1ea3 kh\u00e1ng ho\u1eb7c c\u00f3 y\u00eau c\u1ea7u c\u1ee7a c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n.<\/li>\n
  • T\u1eeb ch\u1ed1i x\u00e1c nh\u1eadn ho\u1eb7c h\u1ee7y booking n\u1ebfu kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng th\u1ec3 li\u00ean h\u1ec7, kh\u00f4ng thanh to\u00e1n \u0111\u00fang h\u1ea1n, giao d\u1ecbch c\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn, l\u1ea1m d\u1ee5ng khuy\u1ebfn m\u1ea1i ho\u1eb7c vi ph\u1ea1m \u0111i\u1ec1u kho\u1ea3n website.<\/li>\n
  • Y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1eb7t d\u1ecbch v\u1ee5, x\u00e1c minh thanh to\u00e1n, xu\u1ea5t voucher, l\u00e0m th\u1ee7 t\u1ee5c du l\u1ecbch, x\u1eed l\u00fd ho\u00e0n\/h\u1ee7y ho\u1eb7c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i.<\/li>\n
  • L\u1ef1a ch\u1ecdn, thay \u0111\u1ed5i, t\u1ea1m ng\u1eebng ho\u1eb7c ch\u1ea5m d\u1ee9t h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel khi c\u1ea7n thi\u1ebft \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m ch\u1ea5t l\u01b0\u1ee3ng, an to\u00e0n, t\u00ednh h\u1ee3p ph\u00e1p ho\u1eb7c hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh.<\/li>\n
  • S\u1eed d\u1ee5ng d\u1eef li\u1ec7u giao d\u1ecbch, l\u1ecbch s\u1eed booking v\u00e0 ch\u1ee9ng t\u1eeb h\u1ee3p l\u1ec7 \u0111\u1ec3 \u0111\u1ed1i so\u00e1t, x\u1eed l\u00fd tranh ch\u1ea5p, b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i h\u1ee3p ph\u00e1p c\u1ee7a SST Travel, kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c b\u00ean li\u00ean quan.<\/li>\n
  • \u0110\u01b0\u1ee3c quy\u1ec1n y\u00eau c\u1ea7u c\u01a1 quan ch\u1ee9c n\u0103ng c\u00f3 th\u1ea9m quy\u1ec1n gi\u1ea3i quy\u1ebft trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 h\u00e0nh vi vi ph\u1ea1m quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o m\u1eadt th\u00f4ng tin v\u00e0 c\u00e1c h\u00e0nh vi thu\u1ed9c c\u00e1c tr\u01b0\u1eddng h\u1ee3p c\u1ea5m quy \u0111\u1ecbnh t\u1ea1i c\u00e1c ch\u00ednh s\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a website.<\/li>\n
  • Thu ph\u00ed d\u1ecbch v\u1ee5 theo m\u1ee9c gi\u00e1 \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 t\u1ea1i th\u1eddi \u0111i\u1ec3m kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n giao d\u1ecbch.<\/li>\n
  • S\u1edf h\u1eefu v\u00e0 b\u1ea3o h\u1ed9 to\u00e0n b\u1ed9 n\u1ed9i dung, h\u00ecnh \u1ea3nh, thi\u1ebft k\u1ebf, nh\u00e3n hi\u1ec7u, logo, d\u1eef li\u1ec7u v\u00e0 c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng s\u1edf h\u1eefu tr\u00ed tu\u1ec7 tr\u00ean website theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt. M\u1ecdi h\u00e0nh vi sao ch\u00e9p, s\u1eed d\u1ee5ng ho\u1eb7c khai th\u00e1c tr\u00e1i ph\u00e9p \u0111\u1ec1u b\u1ecb nghi\u00eam c\u1ea5m n\u1ebfu ch\u01b0a \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng \u00fd b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a SST Travel.<\/li>\n<\/ul>\n

    1.2. Ngh\u0129a v\u1ee5 c\u1ee7a SST Travel<\/h4>\n
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    • C\u00f4ng khai th\u00f4ng tin ch\u1ee7 s\u1edf h\u1eefu website, \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch, ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt, ch\u00ednh s\u00e1ch thanh to\u00e1n, ch\u00ednh s\u00e1ch gi\u00e1, ch\u00ednh s\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5, ch\u00ednh s\u00e1ch h\u1ee7y\/ho\u00e0n ti\u1ec1n v\u00e0 ph\u01b0\u01a1ng th\u1ee9c gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i.<\/li>\n
    • Cung c\u1ea5p th\u00f4ng tin d\u1ecbch v\u1ee5 trung th\u1ef1c, r\u00f5 r\u00e0ng v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn ho\u1eb7c d\u1eef li\u1ec7u do SST Travel tr\u1ef1c ti\u1ebfp x\u00e2y d\u1ef1ng.<\/li>\n
    • Hi\u1ec3n th\u1ecb c\u00e1c n\u1ed9i dung quan tr\u1ecdng tr\u01b0\u1edbc khi kh\u00e1ch h\u00e0ng thanh to\u00e1n: t\u00ean d\u1ecbch v\u1ee5, ng\u00e0y s\u1eed d\u1ee5ng, l\u1ecbch tr\u00ecnh, gi\u00e1, kho\u1ea3n bao g\u1ed3m\/kh\u00f4ng bao g\u1ed3m, ph\u1ee5 thu, \u0111i\u1ec1u ki\u1ec7n h\u1ee7y\/\u0111\u1ed5i, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, th\u00f4ng tin li\u00ean h\u1ec7 v\u00e0 t\u1ed5ng ti\u1ec1n thanh to\u00e1n.<\/li>\n
    • X\u00e1c nh\u1eadn booking, g\u1eedi m\u00e3 \u0111\u1eb7t ch\u1ed7\/voucher\/h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 sau khi kh\u00e1ch h\u00e0ng ho\u00e0n t\u1ea5t thanh to\u00e1n ho\u1eb7c ho\u00e0n t\u1ea5t \u0111i\u1ec1u ki\u1ec7n gi\u1eef ch\u1ed7 theo t\u1eebng d\u1ecbch v\u1ee5.<\/li>\n
    • B\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 ch\u1ec9 chia s\u1ebb th\u00f4ng tin cho \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel trong ph\u1ea1m vi c\u1ea7n thi\u1ebft \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5.<\/li>\n
    • Ti\u1ebfp nh\u1eadn, ph\u1ea3n h\u1ed3i v\u00e0 h\u1ed7 tr\u1ee3 x\u1eed l\u00fd ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i, y\u00eau c\u1ea7u thay \u0111\u1ed5i, h\u1ee7y ho\u1eb7c ho\u00e0n ti\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng theo quy tr\u00ecnh c\u00f4ng b\u1ed1.<\/li>\n
    • Ph\u1ed1i h\u1ee3p v\u1edbi \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c s\u1ef1 c\u1ed1 ph\u00e1t sinh tr\u01b0\u1edbc chuy\u1ebfn \u0111i, trong chuy\u1ebfn \u0111i v\u00e0 sau chuy\u1ebfn \u0111i trong ph\u1ea1m vi tr\u00e1ch nhi\u1ec7m v\u00e0 kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a SST Travel.<\/li>\n
    • L\u01b0u tr\u1eef h\u1ed3 s\u01a1 giao d\u1ecbch, m\u00e3 booking, thanh to\u00e1n, voucher, ch\u1ee9ng t\u1eeb, l\u1ecbch s\u1eed trao \u0111\u1ed5i v\u00e0 k\u1ebft qu\u1ea3 x\u1eed l\u00fd \u0111\u1ec3 ph\u1ee5c v\u1ee5 \u0111\u1ed1i so\u00e1t, k\u1ebf to\u00e1n, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng v\u00e0 y\u00eau c\u1ea7u ph\u00e1p lu\u1eadt.<\/li>\n
    • Kh\u00f4ng kinh doanh ho\u1eb7c c\u00f4ng b\u1ed1 d\u1ecbch v\u1ee5 thu\u1ed9c ng\u00e0nh ngh\u1ec1 b\u1ecb c\u1ea5m, vi ph\u1ea1m quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7, sai s\u1ef1 th\u1eadt ho\u1eb7c g\u00e2y nh\u1ea7m l\u1eabn nghi\u00eam tr\u1ecdng cho kh\u00e1ch h\u00e0ng.<\/li>\n
    • B\u1ea3o \u0111\u1ea3m website ho\u1ea1t \u0111\u1ed9ng an to\u00e0n, \u1ed5n \u0111\u1ecbnh; \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p k\u1ef9 thu\u1eadt v\u00e0 qu\u1ea3n l\u00fd c\u1ea7n thi\u1ebft nh\u1eb1m b\u1ea3o \u0111\u1ea3m an to\u00e0n th\u00f4ng tin, b\u1ea3o v\u1ec7 b\u00ed m\u1eadt th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n
    • Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, trung th\u1ef1c v\u00e0 ch\u00ednh x\u00e1c th\u00f4ng tin v\u1ec1 d\u1ecbch v\u1ee5; b\u1ea3o \u0111\u1ea3m ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 theo n\u1ed9i dung \u0111\u00e3 c\u00f4ng b\u1ed1.<\/li>\n
    • Th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 ngh\u0129a v\u1ee5 cung c\u1ea5p d\u1ecbch v\u1ee5 theo th\u1ecfa thu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n
    • Cung c\u1ea5p h\u00f3a \u0111\u01a1n, ch\u1ee9ng t\u1eeb h\u1ee3p l\u1ec7 (n\u1ebfu c\u00f3) theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n
    • Ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd v\u00e0 gi\u1ea3i quy\u1ebft k\u1ecbp th\u1eddi c\u00e1c y\u00eau c\u1ea7u, ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng theo nguy\u00ean t\u1eafc c\u00f4ng khai, minh b\u1ea1ch.<\/li>\n
    • Th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 ngh\u0129a v\u1ee5 v\u1ec1 thu\u1ebf v\u00e0 c\u00e1c ngh\u0129a v\u1ee5 t\u00e0i ch\u00ednh kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<\/ul>\n<\/article>\n

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      02.<\/span> Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a kh\u00e1ch h\u00e0ng (ng\u01b0\u1eddi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5)<\/h3>\n

      2.1. Quy\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng<\/h4>\n
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      • \u0110\u01b0\u1ee3c cung c\u1ea5p c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft v\u1ec1 d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi \u0111\u1eb7t tour ho\u1eb7c thanh to\u00e1n.<\/li>\n
      • \u0110\u01b0\u1ee3c l\u1ef1a ch\u1ecdn tour, v\u00e9, d\u1ecbch v\u1ee5 du l\u1ecbch, ng\u00e0y kh\u1edfi h\u00e0nh, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, lo\u1ea1i ph\u00f2ng, ph\u1ee5 thu, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n v\u00e0 c\u00e1c t\u00f9y ch\u1ecdn h\u1ee3p l\u1ec7 do h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb.<\/li>\n
      • \u0110\u01b0\u1ee3c nh\u1eadn x\u00e1c nh\u1eadn booking, voucher \u0111i\u1ec7n t\u1eed, th\u00f4ng tin s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u00e0 h\u1ed7 tr\u1ee3 c\u1ea7n thi\u1ebft sau khi ho\u00e0n t\u1ea5t \u0111i\u1ec1u ki\u1ec7n thanh to\u00e1n\/x\u00e1c nh\u1eadn.<\/li>\n
      • \u0110\u01b0\u1ee3c y\u00eau c\u1ea7u gi\u1ea3i th\u00edch v\u1ec1 gi\u00e1, ph\u1ee5 thu, ch\u00ednh s\u00e1ch ho\u00e0n\/h\u1ee7y, \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng voucher, m\u00e3 gi\u1ea3m gi\u00e1.<\/li>\n
      • \u0110\u01b0\u1ee3c g\u1eedi ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i, y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 ho\u1eb7c y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n theo ch\u00ednh s\u00e1ch c\u00f4ng b\u1ed1 v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n
      • \u0110\u01b0\u1ee3c b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n v\u00e0 y\u00eau c\u1ea7u xem, ch\u1ec9nh s\u1eeda, h\u1ea1n ch\u1ebf x\u1eed l\u00fd ho\u1eb7c x\u00f3a d\u1eef li\u1ec7u c\u00e1 nh\u00e2n trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p.<\/li>\n
      • \u0110\u01b0\u1ee3c quy\u1ec1n thay \u0111\u1ed5i, b\u1ed5 sung, c\u1eadp nh\u1eadt th\u00f4ng tin c\u00e1 nh\u00e2n, th\u00f4ng tin t\u00e0i kho\u1ea3n, m\u1eadt kh\u1ea9u.<\/li>\n
      • \u0110\u01b0\u1ee3c b\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n, th\u00f4ng tin ri\u00eang theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt khi ng\u01b0\u1eddi d\u00f9ng \u0111\u00e3 cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c th\u00f4ng tin c\u00e1 nh\u00e2n theo quy \u0111\u1ecbnh.<\/li>\n
      • \u0110\u01b0\u1ee3c xo\u00e1 t\u00e0i kho\u1ea3n v\u00e0 d\u1eef li\u1ec7u li\u00ean quan.<\/li>\n
      • \u0110\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c th\u00f4ng tin v\u1ec1 gi\u00e1, ch\u00ednh s\u00e1ch thanh to\u00e1n, ph\u01b0\u01a1ng th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 v\u00e0 c\u00e1c \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch tr\u01b0\u1edbc khi \u0111\u1eb7t h\u00e0ng.<\/li>\n
      • \u0110\u01b0\u1ee3c l\u1ef1a ch\u1ecdn d\u1ecbch v\u1ee5, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n v\u00e0 ph\u01b0\u01a1ng th\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 do website cung c\u1ea5p.<\/li>\n
      • \u0110\u01b0\u1ee3c h\u01b0\u1edfng quy\u1ec1n l\u1ee3i c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt n\u1ebfu d\u1ecbch v\u1ee5 kh\u00f4ng \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u00fang th\u00f4ng tin \u0111\u00e3 x\u00e1c nh\u1eadn ho\u1eb7c ph\u00e1t sinh l\u1ed7i thu\u1ed9c ph\u1ea1m vi tr\u00e1ch nhi\u1ec7m c\u1ee7a SST Travel.<\/li>\n<\/ul>\n

        2.2. Ngh\u0129a v\u1ee5 c\u1ee7a kh\u00e1ch h\u00e0ng<\/h4>\n
          \n
        • Cung c\u1ea5p th\u00f4ng tin ch\u00ednh x\u00e1c, \u0111\u1ea7y \u0111\u1ee7 v\u00e0 c\u1eadp nh\u1eadt khi \u0111\u1eb7t d\u1ecbch v\u1ee5: h\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, ng\u00e0y kh\u1edfi h\u00e0nh, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch, qu\u1ed1c t\u1ecbch, gi\u1ea5y t\u1edd t\u00f9y th\u00e2n, visa, y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t v\u00e0 th\u00f4ng tin li\u00ean h\u1ec7 kh\u1ea9n c\u1ea5p n\u1ebfu c\u1ea7n.<\/li>\n
        • T\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u00ednh h\u1ee3p l\u1ec7 c\u1ee7a h\u1ed9 chi\u1ebfu, visa, gi\u1ea5y ph\u00e9p nh\u1eadp c\u1ea3nh, \u0111i\u1ec1u ki\u1ec7n s\u1ee9c kh\u1ecfe, \u0111\u1ed9 tu\u1ed5i, b\u1ea3o hi\u1ec3m v\u00e0 c\u00e1c gi\u1ea5y t\u1edd c\u00e1 nh\u00e2n kh\u00e1c theo y\u00eau c\u1ea7u c\u1ee7a qu\u1ed1c gia \u0111i\u1ec3m \u0111\u1ebfn, h\u00e3ng v\u1eadn chuy\u1ec3n v\u00e0 \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a SST Travel.<\/li>\n
        • Thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7, \u0111\u00fang h\u1ea1n theo ph\u01b0\u01a1ng th\u1ee9c \u0111\u00e3 ch\u1ecdn v\u00e0 theo \u0111i\u1ec1u ki\u1ec7n c\u1ee7a t\u1eebng booking.<\/li>\n
        • Ki\u1ec3m tra k\u1ef9 th\u00f4ng tin tr\u00ean email x\u00e1c nh\u1eadn, voucher, booking code, ng\u00e0y kh\u1edfi h\u00e0nh, \u0111i\u1ec3m \u0111\u00f3n, gi\u1edd t\u1eadp trung v\u00e0 th\u00f4ng tin h\u00e0nh kh\u00e1ch; th\u00f4ng b\u00e1o ngay cho SST Travel n\u1ebfu ph\u00e1t hi\u1ec7n sai s\u00f3t.<\/li>\n
        • C\u00f3 m\u1eb7t \u0111\u00fang gi\u1edd, \u0111\u00fang \u0111\u1ecba \u0111i\u1ec3m, tu\u00e2n th\u1ee7 h\u01b0\u1edbng d\u1eabn c\u1ee7a SST Travel, \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5, h\u01b0\u1edbng d\u1eabn vi\u00ean, t\u00e0i x\u1ebf, h\u00e3ng v\u1eadn chuy\u1ec3n, kh\u00e1ch s\u1ea1n, \u0111i\u1ec3m tham quan v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt t\u1ea1i \u0111i\u1ec3m \u0111\u1ebfn.<\/li>\n
        • Kh\u00f4ng s\u1eed d\u1ee5ng website, voucher, m\u00e3 gi\u1ea3m gi\u00e1 ho\u1eb7c t\u00e0i kho\u1ea3n SST Travel \u0111\u1ec3 gian l\u1eadn, tr\u1ee5c l\u1ee3i, spam, ph\u00e1t t\u00e1n m\u00e3 \u0111\u1ed9c, t\u1ea5n c\u00f4ng h\u1ec7 th\u1ed1ng ho\u1eb7c x\u00e2m ph\u1ea1m quy\u1ec1n c\u1ee7a b\u00ean kh\u00e1c.<\/li>\n
        • B\u1ea3o m\u1eadt t\u00e0i kho\u1ea3n, m\u1eadt kh\u1ea9u, email, \u0111i\u1ec7n tho\u1ea1i, booking code, voucher v\u00e0 c\u00e1c t\u00e0i li\u1ec7u x\u00e1c nh\u1eadn d\u1ecbch v\u1ee5.<\/li>\n
        • Cung c\u1ea5p ch\u1ee9ng c\u1ee9, th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c v\u00e0 ph\u1ed1i h\u1ee3p thi\u1ec7n ch\u00ed khi ph\u00e1t sinh ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i, y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n ho\u1eb7c tranh ch\u1ea5p. Kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u00ednh ch\u00ednh x\u00e1c c\u1ee7a c\u00e1c th\u00f4ng tin \u0111\u00e3 cung c\u1ea5p.<\/li>\n
        • Th\u00f4ng tin t\u00e0i kho\u1ea3n \u0111\u0103ng k\u00fd y\u00eau c\u1ea7u ph\u1ea3i trung th\u1ef1c v\u00e0 ch\u00ednh x\u00e1c. N\u1ebfu c\u00f3 s\u1ef1 thay \u0111\u1ed5i, b\u1ed5 sung v\u1ec1 th\u00f4ng tin, kh\u00e1ch h\u00e0ng ph\u1ea3i c\u1eadp nh\u1eadt ngay v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng, th\u00f4ng tin hi\u1ec7n tr\u1ea1ng l\u00e0 m\u1edbi nh\u1ea5t, \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c v\u00e0 kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m to\u00e0n b\u1ed9 c\u00e1c th\u00f4ng tin kh\u00e1ch h\u00e0ng cung c\u1ea5p.<\/li>\n
        • Th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho SST Travel v\u1ec1 b\u1ea5t k\u1ef3 tr\u01b0\u1eddng h\u1ee3p n\u00e0o s\u1eed d\u1ee5ng tr\u00e1i ph\u00e9p t\u00e0i kho\u1ea3n v\u00e0 m\u1eadt kh\u1ea9u hay b\u1ea5t k\u1ef3 c\u00e1c h\u00e0nh \u0111\u1ed9ng ph\u00e1 v\u1ee1 h\u1ec7 th\u1ed1ng b\u1ea3o m\u1eadt n\u00e0o.<\/li>\n
        • Tu\u00e2n th\u1ee7 c\u00e1c \u0111i\u1ec1u kho\u1ea3n, \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch, ch\u00ednh s\u00e1ch mua b\u00e1n v\u00e0 c\u00e1c quy \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 tr\u00ean website.<\/li>\n<\/ul>\n<\/article>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

          QUY\u1ec0N V\u00c0 NGH\u0128A V\u1ee4 C\u1ee6A C\u00c1C B\u00caN 01. Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a C\u00d4NG TY TNHH DU L\u1ecaCH QU\u1ed0C T\u1ebe NG\u00d4I SAO S\u00c1NG (Ch\u1ee7 s\u1edf h\u1eefu website ssttravel.vn) 1.1. Quy\u1ec1n c\u1ee7a SST Travel Ban h\u00e0nh, s\u1eeda \u0111\u1ed5i v\u00e0 c\u00f4ng khai \u0111i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng, \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch, ch\u00ednh s\u00e1ch gi\u00e1, ch\u00ednh s\u00e1ch thanh to\u00e1n, […]\n","protected":false},"author":1,"featured_media":0,"parent":1037,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1355","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/comments?post=1355"}],"version-history":[{"count":1,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1355\/revisions"}],"predecessor-version":[{"id":1356,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1355\/revisions\/1356"}],"up":[{"embeddable":true,"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/pages\/1037"}],"wp:attachment":[{"href":"https:\/\/ssttravel.vn\/api\/wp\/v2\/media?parent=1355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}